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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9503 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9503)
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Chew Y. Couples Singapore, December 30, 2013
hotel

food and nothing much
8
Winnie Y. Couples Malaysia, December 29, 2013
decent , clean and good size

clean, decent and good size
6
pleasant
Cheng L. Couples Hong Kong, December 29, 2013
Nice service

Location, shopping, food
6.3
Chai C. Couples Malaysia, December 29, 2013
Clean, Good Location

Clean, Good Location, Friendly Staff
7.7
We choose business executive room. Have special service for fast check in and check out, free WIFI. Friendly staff and room clean and comfort, just a bit small for the room.
Shirley K. Solo travelers Malaysia, December 29, 2013
Nice & pleasant

Nice breakfast, fast check in & out & fast internet
8
It was very near to Grand Lisboa Hotel Casino & Wynn. St Paul's Ruins also within walking distance.
Jia J. Groups Malaysia, December 29, 2013
Clean, Value for money

Cleanness, friendly staff, central location
9
this is a good hotel. the family suit room is big and clean. But we were checked in the wrong hotel at the 1st place because there is another hotel name Grand Emperor Hotel.
Maria A. Couples Philippines, December 29, 2013
great ambiance and comfort, centrally located

large rooms, friendly staff, located at the heart of macau
9.7
Tan S. Couples Malaysia, December 28, 2013
CLosed to all majpr casino and shopping areas

Casino just a door step and restoraton and shopping mall..
8.3
Penny C. Families with older children Singapore, December 28, 2013
Strict cancellation policy, rooms not clean

Porter service, booking for ferry tickets,concierge
5
I really didn't enjoy my stay at the hotel. The bathroom was not really clean and the brass bars at the bathroom was rusty. They have a strict check-in and checking-out policy, if you missed your checking out time, you will be locked out of the rooms. Beware of their strict cancellation policy. I was charged for a night's stay when I failed to cancel within 4 days of arrival when the cancellation policy stated as 3 days before. The other thing I didn't quite like is the small mini bus that is used as a shuttle especially if you have a few pieces of luggage. You are better off taking the shuttle by neighboring hotels This is a chain hotel and they have several properties in Macau that are situated near to each other.So I am not sure if the level of service is better or worse.
Boon K. Families with older children Malaysia, December 28, 2013
Pleasant short getawaay

easy access from Ferry Terminal
6.7

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Customer Reviews - Emperor Hotel, Macau

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