Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

Book now!

Emperor Hotel Macau - Exterior Emperor Hotel Macau - Chinese Style Executive Room Emperor Hotel Macau - Chinese Style Executive Suite Emperor Hotel Macau - Suite Bathroom Emperor Hotel Macau - Interior Emperor Hotel Macau - Western Style Executive Room Emperor Hotel Macau - Western Style Executive Room Emperor Hotel Macau - Western Style Executive Suite Emperor Hotel Macau - Suite Bathroom Emperor Hotel Macau - Business Executive Emperor Hotel Macau - Business Executive Emperor Hotel Macau - Business Executive Emperor Hotel Macau - Executive Lounge Emperor Hotel Macau - Business Executive Emperor Hotel Macau - Business Executive Suite Emperor Hotel Macau - Suite Bathroom
Emperor Hotel Macau - Interior Emperor Hotel Macau - Interior Emperor Hotel Macau - Restaurant Emperor Hotel Macau - Restaurant Emperor Hotel Macau - Restaurant Emperor Hotel Macau - Exterior Emperor Hotel Macau - Lobby Emperor Hotel Macau - Lobby Emperor Hotel Macau - Meeting Room Emperor Hotel Macau - Spa Emperor Hotel Macau - Guest Room Emperor Hotel Macau - Guest Room
Area: Macau City Number of Rooms: 390

Recent customer reviews

Filter by Traveler Type

 

Good

7.3

from 10247 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (10247)
Sort by:
Tim G. Couples Australia, February 26, 2011
neat, clean and spacious

Close to casino strip and shopping
8.7
We enjoyed our stay at the emperor.
Report this review
Hazel A. Groups Philippines, February 26, 2011
great rooms big rooms, and accommodation

best price,lights and bed
8.7
Very accommodating staffs, although on our check in we wait for 20-30 minutes standing,because of the guests check in also, and the lobby is renovating, but overall grade is very great.. Thank you
Report this review
Jack N. Couples Canada, February 26, 2011
Great hotel and excellent service

location close to shopping, good breakfast selections, easy check in/out, clean rooms and knowledgeable staff at front desk
9
Good hotel for business and holiday travellers. Located close to shopping, restaurant and bar district. Has free shuttle to the hotel from the ferry. Breakfast was included with the room we booked and it was very good, with a good selection of hot and cold food. Overall, good value for the money.
Report this review
Catherine L. Groups Malaysia, February 26, 2011
great location but small room

The services is not good eought
6
the location is quite ok but the room is too small and for the extra bed also too small.the operator is services is too slow and have to wait a quite long time to check-in.the location is good, you can get any food you like over there just walk a few min and is quite near the casino. hope next time i come will change.
Sightseeing/Attractions Tip: There have many casino over there and must visit all of it , you will find out is have many different from each others.
Report this review
Ian C. Groups United Kingdom, February 25, 2011
Good location

Location
4.3
Good location for the Portugese sights, but the hotel itself was not great. The lobby was being renovated and there was no discount as a result. The room smelt of smoke and the bathroom was old with some mould.
Report this review
Michael B. Solo travelers United States of America, February 25, 2011
Lovely hotel and service with a smile

Comfy rooms and good water pressure.
8
Nice hotel for the price. The best location in the city.
Sightseeing/Attractions Tip: Casinos are everywhere...Emperor hotel is right in the thick of things.
Report this review
Yap K. Families with young children Singapore, February 25, 2011
Lovely Hotel

Room is big
7.3
the location is very near five star hotel casino. got shuttle bus from ferry terminal to hotel. over all is a great place to stay.
Nightlife Tip: Go casino to nearby casino only 10 to 15min walk.
Report this review
John N. Couples Canada, February 25, 2011
Terrible Service

nothing
3.7
The Hotel did not meet 4 Star standards. There was confusion about my reswervation on check in. The employee was not prepared for us to check in, even though my reservation was on their computer. The hotel would not accept my TD/Canada Trust Visa credit card -- and as a result I had to leave a cash deposit. (Every store and casino in the vicinity indicated they would accept the card!) The floor and room had a musty, damp smell. The towels were dirty. The Hotel did not offer free drinks at Happy Hour as the internet said. Upon check out, I tried to pay the mini-bar with Chinese RMB. The hotel refused to accept RMB, yet they accepted $Hong Kong -- every store, restaurant and taxi and other hotels accept the RMP. The staff were poorly trained and did not seem to know how to attend to customer needs. They were confused every time we requested anything.
Hotel Feature Tip: Avoid the Emperor Hotel
Report this review
Watsiree K. Couples Thailand, February 25, 2011
Nice Hotel with great location

location, clean room
7
nice hotel with great location. the room is clean and comfortable.very long waiting time for check-in, check-out.
Report this review
Ong J. Couples Malaysia, February 25, 2011
clean but the room is small

shuttle bus
6
emperor hotel located at the heart of macau island. near the macau ferry terminal, for ferry to hong kong. very near to other hotels & casinos, like hotel grand lisboa and hotel fortuna. there's plenty of shops around the hotel. including jewelery shops and pharmacist. also there's a lot of restaurant that serve local food so you don't need to worry about finding food n the middle of the night...casino casino casino
Nightlife Tip: all casino .....around
Report this review

Book now!

Sale ends soon!

Emperor Hotel Macau - Chinese Style Executive RoomEmperor Hotel Macau - ExteriorEmperor Hotel Macau - Chinese Style Executive RoomEmperor Hotel Macau - Chinese Style Executive SuiteEmperor Hotel Macau - Suite BathroomEmperor Hotel Macau - InteriorEmperor Hotel Macau - Western Style Executive RoomEmperor Hotel Macau - Western Style Executive RoomEmperor Hotel Macau - Western Style Executive SuiteEmperor Hotel Macau - Suite BathroomEmperor Hotel Macau - Business ExecutiveEmperor Hotel Macau - Business Executive Emperor Hotel Macau - Business ExecutiveEmperor Hotel Macau - Executive LoungeEmperor Hotel Macau - Business ExecutiveEmperor Hotel Macau - Business Executive SuiteEmperor Hotel Macau - Suite BathroomEmperor Hotel Macau - InteriorEmperor Hotel Macau - InteriorEmperor Hotel Macau - RestaurantEmperor Hotel Macau - RestaurantEmperor Hotel Macau - RestaurantEmperor Hotel Macau - ExteriorEmperor Hotel Macau - LobbyEmperor Hotel Macau - LobbyEmperor Hotel Macau - Meeting RoomEmperor Hotel Macau - SpaEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - InteriorEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - RestaurantEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest RoomEmperor Hotel Macau - Guest Room

Customer Reviews - Emperor Hotel, Macau

AS-AGWEB-3A04