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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9322 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9322)
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Ding C. Solo travelers Taiwan, October 24, 2010
Fair clean hotel

Convenient location
5.3
The price was not very reasonable. I checked in at 12:00pm but had to wait till 2:00pm, and found not even a chair or sofa to sit in the lobby. The room was clean and well-furnished, yet the toilet did not flush well and had to get help from the room service twice. The breakfast was just too simple.
Connie W. Groups United States of America, October 23, 2010
good location

location and friendly staff
7
Good hotel location but shuttle service to hotel needs to be more frequent. Every half hour is a bit too long to wait if you just missed it. Hotel staff is friendly which is a must in hospitality business. The renovation during my stay made the hotel looks a lot like a 3 star hotel intead of a 4 on its existing rating.
Fong K. Couples Singapore, October 23, 2010
Lovely hotel and service good

Convenient to travel either to ferry terminal or zhuhai check point.
8.7
Is better if the Hotel have a jackpot corner, internet surf corner.
Sightseeing/Attractions Tip: Free and easy to travel in Macau, with the Macau map you can travel every corner . Take public transport is the best for sightseeing.
Norizlan I. Couples Malaysia, October 23, 2010
Good location, nice room, free broadband in room

Our room was on executive floor so we had nice bfast, free broadband in room, free shuttle to ferry, supermarket nearby
6.3
It was quite hidden but location is around other major hotels. There's a superarket behind & money-changers. Walking distance to sightseeing spots. Free broadband in room & shuttle to ferry a nice plus.
Marcella S. Couples Indonesia, October 22, 2010
Nice Hotel with a quite good location

Quite clean, Near Casinos
4.7
We were staying in a non-smoking room on a non-smoking floor. Despite that, we were woken up in the middle of the night because of the cigarette smoke smell coming in through the AC. Apparently our neighbour was smoking in their non-smoking room. Frontdesk person agreed to take action, but smell was there throughout the night. A lot of stains on the carpet, quite dirty. Not many eating places near the hotel but a lot of casinos, and tourist places.
Peck T. Families with young children Singapore, October 21, 2010
Great location with no free shuttle from airport

Free shuttle from hotel to ferry terminal
7.7
Helpful Hotel Staff giving detailed instruction when asked about a specific cafe.
Gan S. Groups Malaysia, October 21, 2010
Comfortable hotel

Comfortable, convenient
7
Hotel is quite comfortable and near to the bus station. only the staff service is slow, when reach the check in time 3pm,
Restaurant Tip: Mostly the restaurant around this area is 24 hours and casino also near by.
Sau K. Groups Malaysia, October 20, 2010
comfort and convenient hotel

convenient, near to casino
6.7
overall the staying experience was fine, and the pricing was reasonable. It is also convenient as we manage to find restaurants within a short walk. casino is also just within walking distance. But the lighitng system has create some uncomfortable at night time. The staffs provided friendly services as well. I would choose to stay here again if i visit Macau next time.
Sightseeing/Attractions Tip: The food street is quite near and convenient. walking distance to casino.
Marwin S. Families with young children Philippines, October 20, 2010
Great Location and Affordable

Clean and affordable
8.7
nice and very relaxing to a family. Nice location to large casinos. Very affordable and near chinese foods outside and with chinese restaurant inside hotel. The rooms are clean and they maintain it. With internet where you can continue your business while in the hotel or make your children play and browse the internet. easy access to taxi,s and shuttle.
Gan S. Couples Malaysia, October 19, 2010
value for money

comfortable stay with all things needed in the room
6.7
it was a decent stay. The hotel room is comfortable and big. Except that there are not many places to visit except casinos in hotels nearby. Comfortable and yet affordable

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Customer Reviews - Emperor Hotel, Macau

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