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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
10103 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (10103)
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Eisen L. Groups Australia, January 4, 2011
Cheap Hotel for a Overnight Stopover

Reasonably priced, clean with a great location
6.7
we had a very pleasant stay at this hotel. the room was clean and was reasonably spacious by macau standards. the hotel was within walking distance to most of the popular casinos like the grand lisboa however you would need to take taxi to visit the tourist attractions like the ruins of st. paul's and senado square.
Poi C. Couples Malaysia, January 4, 2011
Great location but the service is not good.

Location
5.7
I would not go back to this hotel due to late check in and poor service.
Sightseeing/Attractions Tip: Near to those famous Casino in Macau, such as Grand Lisboa, Whynn, MGM, Lisboa are within 5-10 minutes walking distance. Also very near to Senado square and St Paul Ruin.
Adrian C. Families with young children Singapore, January 3, 2011
No frills, basic + Free bedbugs

location is quite centralised
6
the location is quite near the main attractions, but the hotel reeked of cigarette smoke,
Hotel Feature Tip: watch out for 'em bedbugs...no kidding!!
Axel P. Couples Germany, January 3, 2011
great location, nice rooms

location, price
7.7
we arrived on january 2, 2011 and the hotel was booked nearly completely. first they offered us a room with two seperate beds, but after complaining they eventually upgraded us so we could share a double bed. the upgraded room was a deluxe suite and was very nice. except for the bathroom, which was a bit dirty for this category.
Nightlife Tip: Bar in 16th storey of the Star World Casino across the road.
Philip W. Couples Singapore, January 3, 2011
Value for Money.

Great location & Nice rooms. Polite Front Desk staffs.
6.3
the staffs at the front desk are helpful & polite despite busy entertaining a heavy traffic of customers.
Sightseeing/Attractions Tip: Must check out the near-by casinos.
Lam K. Couples Hong Kong, January 3, 2011
good location!

MGM and Wynns are just 5mins walk from the hotel
7
we checked in at late night and got upgraded to an executive suite, the room is neat and comfy. saw lots of Japanese tourists staying at the hotel, should be because its a good choice for such room rate.
Robert E. Solo travelers United States of America, January 3, 2011
Good location, Rooms could use updating

Location, availability, spacious suite, executive level lounge for breakfast
6.7
Great location convenient to Landmark, Wynn, Lisboa. Front desk staff can be English limited and not the most friendly when it comes to negotiating walk in rates (as I observed them with other customers during check-in)
Restaurant Tip: Even if not on the executive level, you can still buy breakfast for 50 HKD to eat in executive level lounge
Hisaya K. Couples Japan, January 1, 2011
so terrible

nothing
2.3
Very terrible hotel. I booked executive room but the room was smell and bad view, also aminates were very bad. If you are planing a happy tour, please choose other hotels but not Emperor.
Leandro L. Families with older children Philippines, December 31, 2010
great location with large rooms

location
7.7
my stay was okay as always in emperor hotel were it not for the poor conceirge service and the likewise undermanned or poor front desk who has a defienciency in the english language i think they should get more staff who speaks english fluently at least one for every shift it being a busy hotel. the other thing that needs improvement is the shuttle service i think this is one of the few hotels in macau which has the least shuttle service other hotels have frequent suttle services through and from the ferry terminal.
Shopping Tip: shopping for great second hand signature watches is just around the corner
Sinchai K. Couples Thailand, December 31, 2010
quite ok

near wynn casino
6
this hotel is just ok try find other alternative there a lot of good taste restaurant around there and shops too

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Customer Reviews - Emperor Hotel, Macau

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