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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

from 10240 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (10240)
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Weili T. Groups Singapore, January 14, 2011
Spacious hotel

big rooms, 2 queen size beds
7.7
great rooms, clean, close to major tourist attractions in Macau, all within a short walking distance. offers shuttle service to ferry as well
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Koh C. Couples Malaysia, January 14, 2011
Lovely hotel and service with a smile

Very near to the city
7.3
Everywhere is casino near to this hotel. The St.paul church is only 15 min walk. It's very safe even if you are walking at night because there is many police officer all around you. If you like to see free show you can go to Wynn Hotel it is just 5 min walk from the hotel and the show is really very grand and will be shown every 30 min from 10am-2am everyday. The staff of Emperor hotel is all very helpful and for sure i will stay in this hotel again.
Hotel Feature Tip: All the restaurant in macau is very costly. But if you go to President Hotel casino you will get cheap and free meal in the casino.
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Goh H. Couples Singapore, January 13, 2011
location is Great and the room is just right.

near to alot of casino.
8
the location is great,even if you are taking a taxi to ferry terminal to hongkong is a short distance anywhere the hotel are giving free transport to ferry terminal.
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Yinn F. Couples Singapore, January 13, 2011
Classy Hotel

Spacy and clean
8.7
Big rooms with clean environment. Very friendly staffs and cosy home feel which feels you wanting for more from this place. Very recommanded for short trips for young couples and for those who likes casinos, there's plenty everywhere within walking distance from this hotel. Food and services are highly professional.
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Leong M. Business travelers Macau, January 12, 2011
Convenient hotel

Location
6
the location of the hotel is within the city centre which is convenient to everywhere in macau.room is tidy and newly decorated but not quiet enough.guest are mainly mainland china tourists which make a lot of noise when passing by the room.room rate is reasonable in such convenient location.
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Tong P. Groups Hong Kong, January 12, 2011
Location not the best but it's OK

Generally quite clean
5.7
Disappointed with the service. Upon arrival, we were told that we have to wait for 2 hours before we can get our room. Luckily we have booked 2 rooms so we rested in the available. Counter & concierge staff very slow and the doorman pretends not to see guests coming in through the door. He hid behind the pillar and peeped at the guests struggling to get in. Bad attitude! There's no co-ordination between the hotel and the free shuttle bus service. We informed the concierge that we would like to take the hotel bus to the Ferry Terminal. He said that he will arrange for us. On the day of our departure, the bus came and there were only 3 seats left for the 4 of us. Instead of moving the luggages to make available another seat, the drive kept shouting rudely "no standing allowed" and "go take taxi". Bad attitude and lousy service. Only two of us took the bus and the rest went by cab to the ferry terminal. Emperor Hotel is not one of the cheapest hotel around, I will not recommend friends to stay here
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Ang S. Groups Singapore, January 12, 2011
great location with acceptable rooms

location was great and within walking distances to major casinos like Whynn and Lisboa
6.3
the location was great and within walking distances to whynn and lisboa casinos. there are also many food choices available within the area. free shuttle buses are provided to the macau ferry terminals for people intending to visit nearby hong kong. 10 minutes taxi from the macau airport costs about thus do not worry about airport transfers.
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Shannon, F. Couples Malaysia, January 12, 2011
pleasant stay at the East

best price at best location near mtr
9.3
7/11 is around the corner, can get water easily.
Hotel Feature Tip: take the opportunity to ride for f.o.c.from hotel to mongkok(shopping)& mtr station to airport per way...every 10am, 11am & 12pm.
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Wilvin L. Families with young children United States of America, January 12, 2011
Great location and large room

Clean room and nice services
10
The hotel operator was well inform for all room services and provide a nice clean room for our stay.
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Tom L. Couples Canada, January 12, 2011
very nice rooms

rooms and service were veery good
8
the service overall was very good and the room was excellent,although the room was cold at this time of year with no heat.
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Customer Reviews - Emperor Hotel, Macau

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