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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9905 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9905)
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Ang P. Families with young children Singapore, December 3, 2010
Emperor Hotel,

Location
4
The room filled with cigarettes smell. Request to change room but was rejected. Take too long to provide Extra bed. Overall services are poor.
Dulce L. Couples Portugal, December 3, 2010
Close to the big casinos and a clean room

A nice room and bathroom, with lot's of space. It's close to everything, but closer to the big casinos of Macau. There is much entertainment inside the hotel for everyone tastes.
7.3
The acess to the hotel is very good, as well as the location because you can be everywhere by walking. There are many casinos close to the hotel (ex. Casino Grand Lisboa) and there are many restaurants you can go. The service from the hotel is good.
Sightseeing/Attractions Tip: Ask for a city guide at the hotel(it's a small book that have many sugestions of places to go inside Macau). Don't give up if you think that no one understand you at the hotel: ask for a map.
Koh L. Couples Singapore, December 2, 2010
Budget stay hotel value for money

Clean bathroom.
6
Tv programms not working well. Not everytime able to view the tv at all. Not functioning sometimes. But the bathroom is very clean although it was a bit small.
Kok K. Families with young children Singapore, December 2, 2010
Ok location but indifferent service

Within walking distance to the Lisboa Hotels
5.3
The front office seem understaffed in all areas (receptionists, cashiers, bell hops etc), no smile and indifferent service. Strong cigarette smell in my rooms despite me requesting for non-smoking rooms.
Restaurant Tip: Nice eateries just outside the hotel, turn left from the main entrance and walk less than 50m.
Siong T. Couples Singapore, December 1, 2010
Good location and spacious room

Big rooms, nice breakfast
9
The room at executive floor in Emperor Hotel is spacious and breakfast are also served in the same floor. Nice ambience's and near famous casinos.
Lau H. Families with young children Malaysia, December 1, 2010
Fairly Good Hotel

convenience and easy to find.
7.7
So far so good,glad to stay there shall recommend friends.
Juk K. Couples Singapore, December 1, 2010
Good Location but not a great hotel

good location to some of the big casino like mgm, wayne, lisboa etc.
5.7
this hotel is located at a relatively good location to some of the big casino like mgm, wayne, lisboa etc.
Nightlife Tip: Close by to some of the big casino.
Danilo D. Families with older children Philippines, November 30, 2010
Great locaion with Neat and clean hotel

Have a reliable and cooperative hotel staff especially from the front desk
8.7
Emperor hotel has a great location, with a walking distance to other hotels, malls, supermarkets, shopping centers. it is accessible to all means of transportation.I really appreciate the cleanliness and features of the rooms.
Tsaousidis A. Couples November 30, 2010
Very good hotel Ecxellent executive floor

Staff - location - interior - rooms
10
Excellent room, good location, excellent staff: -they answered all my emails on time before check in -they answered all my questions about taxis, buses, costs -they even bring as welcome fruit plater even when we checked in at 8 pm -at the breakfast the lady even make, bake and bring at or table our sandwiches. -breakfast its rather short in variety but very good quality -I needed some time to find the spot for their shuttle [no sign or something just asking Chinese speaking personnel of other hotels...]
Hotel Feature Tip: You can take Shuttles to the airport from Lispoa [free and very close] and there is a free shuttle terminal almost to all casinos and areas at the Venetian
Mahan P. Couples Malaysia, November 29, 2010
great location

very clean and good service
8.3
the worst thing was about language, they couldn't talk english well

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Customer Reviews - Emperor Hotel, Macau

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