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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9328 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9328)
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Yoke S. Families with older children Malaysia, September 9, 2010
hotel lobby

bath room, location
6.7
Overall the hotel is good but lack of consideration of guest because lobby is under construction n no place / sofa available while guest is waiting for room or shuttle bus to ferry terminal. Hope it can improve.
Hotel Feature Tip: Bath room is special
Lih Y. Families with older children Malaysia, September 9, 2010
Emperor Hotel,

Tidy and clean
6.7
Food location easy accessible but not for family environment
Tjhai Y. Families with young children Singapore, September 9, 2010
hotel facilities and improvement\

very convinience to casino and not far away from shopping mall
5.3
if can make some corner for mahjong and recreation such as kids play ground, child care centre might be able to attract more guest with kids to stay there. by doing that guest with kid will be able to go casino without worry about their kid.
Ronnie C. Business travelers Singapore, September 8, 2010
Emperor Hotel

Location is near to majority casino
7.3
Overall stay is good and present. it is located near to majority of casino and a short walk to san ma ruo. nice bedroom setting with a full glass see though windows at the shower room.
Elisa B. Families with older children Philippines, September 8, 2010
value for money;good place except for the damp sme

wlakig distance from St Paul's ruins and other atractions, surrounded by casino; free ride to Venetian
7
It would have been perfect had it not been for the damp smell. not so pleasant smell. also,hotel asked for deposit w/o explaiing why should there be a deposit when it is prepaid. need to ask several times before they explained. good location to restaurants,casinos and other attractions. Hotel has a shuttle bus that commutes hotel=ferry every 20-30 minutes.
Sightseeing/Attractions Tip: avail of the hotel shuttle buses to get around Macau for free.
Shuyun T. Groups Singapore, September 7, 2010
a great hotel stay

location was good, room was spacious and comfortable
8.3
the hotel stay was great. within walking distance to the other casinoes. we took a cab to the other sights of macau (ruins, dog race etc.) because we were travelling as a family of 4. the reception provided a complimentary upgrade to an executive room and that was lovely. only downside was we didnt catch the shuttle service from the jetty. we only saw the ones from the bigger hotels/casinoes and didnt realise there was one from emperor hotel until we saw the notice in the hotel lobby.
Chat W. Families with young children Malaysia, September 6, 2010
Great location and large room

Located at the centre of Macau and friendly staff
7.7
It is located near the major casinos and the interest places in Macau.Nice service and the staff is friendly.The cost is reasonable.
Bee K. Couples Singapore, September 5, 2010
Heart of the City

Good location, near to all the major casinos
8
It was pleasant and the room was clean and nice. Very comfortable.The location is excellent as there are eating shops on the left side of the hotel as you exit.
Restaurant Tip: There are lots of eating shops of the left side of the hotel as you exit
Serene C. Couples Singapore, September 5, 2010
Bad service

Near to major hotels like Grand Lisbon, MGM, Senado Sq
5
Quite unsatisfied with my stay here. I have personally called and check with the hotel staff and they confirm all rooms provide King size bed but a queen was given. The bed is hard and room is noisy at night due to the piping or so. Hotel staff is unfriendly. Had requested additional towels but was not given.
Hengky H. Couples Indonesia, September 5, 2010
Comfort hotel in midle macau

Security staff is very friendly
6.3
Room is comfort, clean, overall is Good, but breakfast is very poor, only bread and egg, better booking Room Only. Security staff is very helpfull. I would definitely recomend to anyone but without breakfast.
Sightseeing/Attractions Tip: very close to Wynn casino, Lisboa casino, many restaurant around this hotel

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Customer Reviews - Emperor Hotel, Macau

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