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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9503 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9503)
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Chun N. Business travelers Hong Kong, November 27, 2013
bad not good

bad things
4
Tay S. Solo travelers Singapore, November 27, 2013
Clean and comfortable stay

Central location, Clean Room and Comfortable bed
7.3
I am glad to stay at Emperor again for this trip. Its location is very central and allow you to easily walk to many other casinos and tourist attractions. The hotel has also just added extra security features as now you need to slot your room card in the lift to access your floor. The room is cleaned everyday without fail. The only complaint would be the wifi was slow and required many tries before able to get connected.
Thng T. Couples Singapore, November 26, 2013
Very standard hotel, nothig fancy or interesting

free conplimentary water, free coffee/tea , easily access to Casino
5.3
Generally, all ok except the room carpet flooring had plenty of stained. The bed is quite comfortable and the aircon is good. overall cleanliness of this hotel is the main issue. we even had a dirty towel on the floor right after housekeeping.we need to put on saddle to walk around in the room as its itch.
Nariki K. Solo travelers Japan, November 26, 2013
Close to central of city

large size room, convenience location, clean room
6.3
Unfortunately, wifi network does not work most of the time and felt the stress.
Crista V. Couples Philippines, November 26, 2013
Good

Good hotel
8.7
Mark J. Groups Philippines, November 25, 2013
Just OK hotel

Relatively OK sized
5.7
Mark J. Groups Philippines, November 24, 2013
Good sized

Size of rooms
6
Lo M. Families with older children Hong Kong, November 24, 2013
Fairly good

Free shuttle bus, not so expensive and located in City center
6
The staff claims there is no smoking free room. However, the smoking room is very smelly and filled with cigarettes smell. Finally we request a free smoking free room but we have to wait for room cleaning for two hours. If travellers want a somoking free room, please do request and request. They must have some reservation of smoking free room.
Jacques S. Solo travelers South Africa, November 24, 2013
Not really cheap in price but rather cheap quality

Location, cost, nothing else
4.7
Long time to check in, no place to get food, Hotel sub -lets space to a spa which has unfriendly clerical staff.
Anna G. Business travelers Malaysia, November 23, 2013
clean room, friendly staff

clean room, friendly staff
10
clean room, friendly staff, closely around shopping area

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Customer Reviews - Emperor Hotel, Macau

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