Back to hotel info

2015
Very good 7.3
Based on 10982 reviews

Recent customer comments

Filter by traveler type
Very good



based on 10982 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.7
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4
Sort by

Timothy R.
United Kingdom
April 17, 2015
Nice renovated hotel
Location room facilities
Stay was satisfactory, very nice room and location. Attentative yet 'robotic' staff. Unnecessary disagreement with management which was swiftly resolved. Executive lounge is very bare bones and not at the standard I would expect, I've experienced much better from 4 star hotels such as Novotel. Bell boy did not appear to take our luggage but I personally wasn't too bothered.

EIK K.
Malaysia
April 13, 2015
NORMAL
BIG , CLEAN , QUITE

Mary P.
Philippines
April 11, 2015
2nd time is sweeter
location, free wifi, food
This is our second time to stay in this hitel and it has always been great

hong G.
Singapore
April 10, 2015
clean
clean, convenient and cosy
well stayed

hong G.
Singapore
April 10, 2015
clean hotel
cleaniness, great location and good staff
used to stay in Emperor for my business trip. As usual, a great hotel with good location

Raymond H.
China
April 09, 2015
Not bad but they should provide breakfast.
service, convenience, tidiness
Good

Tommy O.
Malaysia
April 09, 2015
best clean fun
best clean fun
best clean fun

Hoi N.
Hong Kong
April 08, 2015
ok
location and staff

Carolyn K.
United States
April 07, 2015
Just barely OK
Clean room
I booked this room on 31/3 and I arrived there on 5/4. The staff claimed that they haven't received my booking . I waited there in the lony for 15 mins until they could confirm my booking.

Chantal S.
Philippines
April 07, 2015
staff needs to improve on english proficiency
location, value for money