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Emperor Hotel

51 Rua de Xangai, Macau City, Macau

Recent customer reviews

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Very good

7.3

based on 10751 reviews

5670 reviews in English

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (10751)
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Joel P. Couples Philippines, October 29, 2010
Good location and good interiors

breathable space, good room interior, great location
9.7
The hotel was nice. It's not much on the outside, but the room was spacious and clean. It came with complimentary fruits so that was a plus. The bathroom was large enough and it came with a bathtub. The bed and pillows were comfortable you won't have to worry about not having a good sleep. As for the location, it's walking distance from tourist spots like Senado square, and fisherman's wharf. Breakfast was ok too.
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Liew J. Couples Singapore, October 28, 2010
location inconvenient and below average service.

none
3.3
The emperor hotel was not the most strategically located hotel and there was not any prominent signs to indicate the hotel and we had to spent quite some time to figure out the location. As the hotel is undergoing renovations and upgrading, we had a problem with the toliet which seemed to flood slightly upon every shower taken and when we use the bathtub. There were also stains in the toliet and some parts of the room. Hotel reception service was below average and needs to improve on that.
Sightseeing/Attractions Tip: Around the hotel are severals reknowned casinos and a walking distance of about 10mins to a bus stop. Whereby travellers can take different bus to explore. Macau.
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Bernadette P. Families with older children Philippines, October 27, 2010
Nice hotel.

Peaceful and clean hotel.
5
The location is good. Staff are not friendly. They are giving wrong directions, maybe, they are not sure of what they are saying.
Restaurant Tip: This is the worst. It will take time ordering what you want. And you can't even get it because of the language difficulty. It makes me crazy.
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Chew W. Groups Malaysia, October 26, 2010
Geat location but room is so-so

good location
6.3
The hotel is located near major casinos, but it is not easily found.Hotel is under renovation and the lobby is very messy. Hotel room is aged and need refurbishment. Cleanliness is acceptable and the price of the hotel is reasonable.
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Tan S. Couples Malaysia, October 26, 2010
good location hotel

The gotel location is good.It's within walking distance to all tourist places and major hotels and casinos.
6.7
overall the staying experience was fine, and the pricing was reasonable.The hotel near many attraction and casino.
Sightseeing/Attractions Tip: The hotel did provide shuttle bus service to/from the hotel.
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Khoo M. Groups Singapore, October 26, 2010
Good location and staff friendly & helpful

Rooms are clean & well maintained.
6.7
nice and very relaxing to a family. Nice location to large casinos.The price is economic and the hotel is not bad.
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Poh C. Families with young children Malaysia, October 26, 2010
Nice and spacious room

reasonably priced
6.7
1. Location - off the main attractions. need to walk around 20 mins to get to Sernado square. 2. Room - clean and spacious.
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Mui L. Couples Malaysia, October 25, 2010
Great location with average service

Startegic Location.
7.3
Stay was just okay. Not much of personal touch, basically you are on your own.
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Kim L. Families with older children Singapore, October 25, 2010
Great Location and comfortable room

New renovated room, clean and quite spacious
6
We have a good stay at Emperor Hotel though this hotel is hidden behind the main road. Lucky they have renovated the room and the room is new. The hotel is just opposite Landmark hotel and within walking distance from Wynn Casino. Front desk service is fine. Overall experience for our stay is good. We will stay at Emperor Hotel again
Sightseeing/Attractions Tip: Have to walk quite a distance to S.Square but the taxis charge is not too expensive. Good to visit the Macau Tower and enjoy the sky walk if you dare. Nothing much at St. Paul but you can enjoy the cookies along the way.
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Ding C. Solo travelers Taiwan, October 24, 2010
Fair clean hotel

Convenient location
5.3
The price was not very reasonable. I checked in at 12:00pm but had to wait till 2:00pm, and found not even a chair or sofa to sit in the lobby. The room was clean and well-furnished, yet the toilet did not flush well and had to get help from the room service twice. The breakfast was just too simple.
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