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Very good 7.3
Based on 10986 reviews

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Very good

based on 10986 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.7
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.4
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Chan L. from Malaysia
Stayed 2 nights in November 2010
Nice and decent hotel.
Comfortable rooms with reasonable price.
Service from the concierge.
Love the hotel and the price is very reasonable. But was set aback with one of the bell boy there where he was quite rude to inform us on the shutter timing. Overall, nice hotel.
Reviewed November 16, 2010

Michael G. from United States
Stayed 2 nights in November 2010
value for money
breakfast could be better
this hotel is located right very close to a lot of nice casinos (wynn, mgm, lisboa). then again getting around macau is quite inexpensive. value for money hotel. rooms are quite clean and big. stayed in a non smoking floor but the hallway smelled like smoke. overall satisfied with the hotel, and would stay again.
Reviewed November 15, 2010

Rochelle M. from
Stayed 3 nights in November 2010
Great location-walking distance big hotels/casinos
Helpful staff, we booked rooms on the 20th floor (Executive) so it was nice just to walk down the hall to the lounge for breakfast. Aileen at the front desk was the only one who spoke decent English.
Most of the staff could not communicate in English which made discussions quite frustrating; the hotel has been undergoing renovation so eventually I hope they change some of the oldish, stained carpets.
It was great to stay at the Emperor and just walk to the other casinos and hotels whose nightly rates were far more expensive. The shuttles to/from the ferry terminal would be ideal except we happened to book at the time when there were big groups so those buses were almost full. We took taxis which thankfully were plentiful and rather inexpensive.
Reviewed November 15, 2010

Jun L. from
Stayed one night in November 2010
A normal One
new renovation and is clean
unpunctual hotel's shuttle service at night
just a one night stay in emperor hotel, so has nothing much to comment about. With the money we pay, we don't really expect much. The bus stop is located within 3 minutes walking distance, and able to bring us to most of the tourism areas.
Reviewed November 15, 2010

Liza G. from Philippines
Families with older children
Stayed 2 nights in October 2010
Nice Hotel with Good Location
very good staff service, honest and accommodating, good room size
under renovation during our stay
After 2 days of stay at Emperor Hotel, we checked out to transfer to Taipa area. Unfortunately, I left a necklace at our hotel room. I was not expecting to retrieve it as I had a chance to return to the area of the hotel a day after our check out. But I just took my chance and I was surprised that it was there in their safekeeping with my name on it. I salute the honesty of the hotel staff! Thanks.
Reviewed November 15, 2010

Shien L. from Malaysia
Stayed one night in November 2010
Good location
Near to major casinos, good rates
Normal room design
Chose this hotel because it's near to all major casinos and it is at city center.
Reviewed November 14, 2010

Debashish R. from India
Families with young children
Stayed 2 nights in October 2010
Not a good location
Nothing much to write about, may be value for money though not sure
Not good location, B/F though complementary not exiting and was same on both days
Nothing to write about. We had quite a difficulty in locating the hotel on first day . Even later we always struggle to locate the hotel. B/F need improvement. Very limited optuons to choose from. We stayed in Executinve room. Quiet small for the tariff that we paid.
Reviewed November 14, 2010

YEO J. from Singapore
Stayed 3 nights in November 2010
good location
transportation - free shuttle?
not too bad. friendly staff. conveniently situated with easy access to shops and night spot.
Reviewed November 14, 2010

Grace A. from Philippines
Families with young children
Stayed 2 nights in November 2010
great value for money
prompt front desk service with a smile, relatively inexpensive
location a little far from the busy streets, mostly non english speaking personnel
can recommend to friends for a hotel to stay in when in Macau
Reviewed November 13, 2010

Hung G. from United States
Business travelers
Stayed 3 nights in October 2010
Nice Hotel
Clean room for the price
Hard to get a taxi some times
I really like this hotel for its location and cleanliness. It is near all major casinos.
Reviewed November 13, 2010