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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9328 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9328)
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Laarni D. Couples Philippines, August 17, 2013
Good enough

Safe location, clean rooms, friendly staff
7.7
Check-in was smooth except that I didn't know I had to pay them a refundable deposit of MOP500 and that time, I only had USD and HKD. In the end we had to withdraw from the ATM machine since we only brought debit cards with us. I asked for a king bed but they said they do not have anymore so they only have 2 double beds available. At first I was a bit dismayed but when we have reached the room, we saw that the room condition was pleasant and the size of the beds are enough for us. The good thing about this hotel is that I could consume all the stuffs inside their in-room mini bar such as their sodas, chocolates, etc. So far, I have never been to a hotel where you could consume the food there inside the room. Also, the staffs were friendly especially when we went to the buffet area for breakfast. A staff quickly approached us and asked what drink we wanted and she happily prepared and served to us. It was a good experience and the price is quite easy on the pocket.
Imee D. Couples Philippines, August 17, 2013
Comfortable hotel

Clean room, accessible to local spots, in the middle of the city and close to shopping areas
6.3
It was very good. Staff are helpful, clean room, close to shopping areas, walking distance to shops, casinos, entertainment centers, and tourist spots.
Ho W. Business travelers China, August 16, 2013
Good for short trip

Easy to walk to city center, many restaurants nearby, easy to get taxi
8
Clean and comfortable after renovation! Close to business area and the pier. Silent in room Fast internet connection
Ling H. Solo travelers China, August 16, 2013
Clean room, but not easist to find it

room clean, staff friendly, free wifi
7
Loo C. Families with young children Singapore, August 15, 2013
Very bad hotel

The are nothing I can compliment this hotel as I had a very unpleasant stay here which the staffs was too rude and I will not recommend any friend there at all .
2.7
It was a bad experiences as when I check in they want me to prove my English name to be exact to my passport. I used my English name in agoda and I have been booking with many country there isn't any problems but Macau empower hotel was bad.
Ho W. Business travelers China, August 15, 2013
Convenient and Comfortable

Bustops nearby, easy to hide taxi, nice and clean
8
Quite spacious in my room and the bed is not too soft
Yenmy T. Families with young children Indonesia, August 15, 2013
Nice

clean, spacy and near with local restaurant
6
It was nice, until we got typhoon.But overall it's still nice
Jonathan S. Solo travelers United Kingdom, August 15, 2013
top hotel, bit expensive though

facilities, sauna, room
7.7
hotel as very nice, free mini bar, rooms awesome. bit expensive though but i went at holiday high season
Yenmy T. Families with young children Indonesia, August 14, 2013
Nice

clean, near local restaurant,spacy
6
it was fine, until we got typhoon. But everything wa settled. The hotel is near with local restaurants, so we did'nt have any problem with food. the hotel's staff is informative enough.
Hong H. Solo travelers Singapore, August 14, 2013
easy accessible to town, shopping area

cleaniness, cozy and prompt service
6.3
pretty convenient and easy access to train. hotel is always clean and room is great

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Customer Reviews - Emperor Hotel, Macau

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