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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9522 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9522)
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Lei X. Solo travelers China, June 25, 2013
Kind service , budget price, good experience at L2

Wifi, L2, price
7.3
Chia M. Solo travelers Malaysia, June 25, 2013
Centrally located with walking distance

Centrally located, moderate fee & easy access to casino
5.7
Okay not too bad but renovation work during my stay
Foo D. Couples Singapore, June 24, 2013
Thumbs Up

Shuttle Bus Service, Fast WiFi and Large Room
7.3
The room is huge, although it is only a 3 Stars Hotel (as stated in the room), the stay is definitely good and will return to stay there again. Wifi is free and fast at the same time, the hotel provide free shuttle bus service to and fro from the ferry terminal.
Jimmy C. Couples Malaysia, June 23, 2013
Goodcity hotel, a bit expensive and no breakfast

clean, fast wifi, near city
7
Basically ok,with this kind of money with no breakfast consider expensive
Ong B. Groups Singapore, June 22, 2013
Nice for Family of Four .... but only if ...

Location, Bed and Easy Transport
6.3
I have no problem finding my way to the airport as the taxi driver was familiar with the hotel name. The check-in reception was rather slow in handling my processing but she was friendly. The room is comfortable except for two things - noise from the air-con and the smell from the bath-tub plastic curtain. Daily room cleaning service is good. It is easy to get a taxi from the hotel but if you are a foreigner and don't speak mandarin or the local dialect, you may need to get assistance from the hotel staff to help you translate. the
Pueh H. Families with young children Malaysia, June 22, 2013
satisfied

Clean, Nice and central in city
8
is satisfied with service of the Hotel staf is nice
Kaling M. Couples Hong Kong, June 21, 2013
Affordable room centrally located

Centrally located
6
Comfortable, limited service
Ng Y. Families with young children Singapore, June 20, 2013
clean & comfortable room

cleanliness, comfortable & serene
7
Sock S. Couples Malaysia, June 19, 2013
Comfortable, relaxing and fun

Value for money, good location and friendly staff
7
Very helpful and friendly front desk staff
Annie T. Couples Singapore, June 19, 2013
Bad experience

Nothing to comment.
2.7
On checking in, heard the hotel staff quoting the price to a walk-in guest. The price is what I pay and I have to book one month's advance booking and supposedly at a discounted price. I am really really disappointed. The hotel is under renovation and the whole place and rooms smelt of thinner. Carpets are dirty and in the middle of the day the hotel staff comes knocking on your door wanting to fumigate the room. It made the point that the hotel is really dirty and infested. Very very bad experience in Macau. I was in Macau last November and had a great time. Thinking it worth a second visit. But was I disappointed.

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Customer Reviews - Emperor Hotel, Macau

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