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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9777 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9777)
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Say J. Business travelers Malaysia, October 18, 2014
The bed and furniture stink of smoking smell

Cheaper thn 5-star but bad smoking smell in the room
4.7
Hotel staff are rude.
Hong H. Solo travelers Singapore, October 10, 2014
clean and bright

hotel is clean, bright and good staff
8
emperor is always my choice for its convenience
Thomas H. Solo travelers United States of America, October 5, 2014
Emperor Hotel Macau

The best thing was the young man who checked me in. His English was good and he was very enthusiastic.
4.7
My stay was not enjoyable. The hotel is boxed in on all sides by tall buildings. There is no view to speak of. Not a good place to stay if you are a non-smoker. I had to step out of the elevator on two occasions because of people smoking in the elevator even though signs are posted. I was on a non-smoking floor and again people smoking in the hallways. The staff in the 4th floor restaurant acted like they hated their job and wished they could be anyplace but there. The eggs, bacon and other food that should be at least warm were all cold. All prepared in advance. Not a good hotel for an American to stay at. I will say however, most Chinese people appeared to be enjoying themselves.
Chelsea C. Couples Canada, October 5, 2014
Clean and comfortable

Space, Cleaniness, Customer Service
7.3
I stayed here for one night with a group of friends during the Golden Holiday Week in October. Adequate and clean, we had no problems with this hotel. The staff even found out it was my birthday and had sent up some complimentary fruits and wine as a gift. Would stay again! Thanks!
Cindee C. Groups Singapore, October 4, 2014
Convenient Location & Nice Bed.

Convenient Location, Comfortable Bed & Free Complimentary Fruit Platter. However, room carpet needs a good cleaning.
7.7
Choy Y. Families with older children Malaysia, October 2, 2014
location

location, room comfort, velue for money
8
Location is good, in center of town. there is many casino around the hotel. Public transport easy to get.
Tsang J. Couples Hong Kong, October 2, 2014
Convenient Location

Location, location, location
6.3
Convenient location. Room was tidy but small.
Herman L. Business travelers United Kingdom, October 1, 2014
Comfort and convenient

location, room size, transportation
7.7
It is great value for money, convenient location and good for shops and restaurants
Wannapan P. Groups Thailand, September 28, 2014
Good room, Good service

Service
8.3
It's so comfortably
Erica Y. Business travelers Hong Kong, September 28, 2014
Convenient Location

Convenient Location
6

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Customer Reviews - Emperor Hotel, Macau

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