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Emperor Hotel

51 Rua de Xangai, Macau City, Macau

Recent customer reviews

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Very good

7.3

based on 10742 reviews

5665 reviews in English

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (10742)
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Sebastien L. Couples France, March 10, 2014
Not worth the price

The staff is very friendly, free drinks in the mini bar
4.7
Room space is ok. However, matress is hard. Bathroom is equipped with a bathtub and no shower curtain. The result is a very wet toilet which is sitting right next to the tub. Some noticeable mold in the corner of the bathtub. Awful breakfast. Very little choice and very bland cooking! Very few tv channels and slow wifi.
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Amanda H. Couples United Kingdom, March 10, 2014
Fun time, bad hotel!

There weren't any
3.3
They need to renovate ALL the rooms not just the suites! We had a twin room with a stained carpet and the lampshade cover fell away from the frame in the middle of the night! The reception staff were most UNHELPFUL when we checked out - they need to learn to smile and be polite
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Wai C. Families with young children Hong Kong, March 10, 2014
good

clean cheap
8
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Lyn L. Families with older children Singapore, March 9, 2014
Not recommended

Nothing
4
Had booked a deluxe room and a family room for 4. The family room is large. Quite satisfied with the room area. Cleanliness need to be improved. There are patches of dark spots on the carpet.
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Mun H. Groups Malaysia, March 9, 2014
short trip is ok

good location
6
Average is ok, bed a bi hard, Short trip not bad, good location.
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Tang S. Couples Portugal, March 9, 2014
The price is reasonable for this type of hotel

room is big, funtional, quiet
7.3
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Ho H. Groups Malaysia, March 9, 2014
Thanks for the upgrade to business executive

Good location, clean and conform room, free wifi
6.7
We want to thanks the free upgrade to business executive for 2 rooms. I was very impress by the upgraded room in comfort and peace. I believe the are much room for improvement in the executive lounge in breakfast preparation and content, and evening snacks.
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Nilesh B. Families with young children India, March 9, 2014
IT WAS NCE STAY ENJOYED THE ENVIRONMENT GOOD

ROOM WAS COMFORTABLE, STAFF WERE NCE, NEAR TO SHOPPING
7.7
IT WAS GOOD CLEANLINESS WAS THERE, STAFF COPERATED
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Gek L. Families with older children Singapore, March 8, 2014
LOCATION COMFORT

RESTAURANT ON SECOND FLOOR, FRIENDLY STAFF AND LOCATION
7.7
Booked family suite, it comes with an extra bedroom with queen sized bed. Suite is average in size. The management should change the rooms' lighting to a brighter ones. Room is dim. Friendly staffs with no communication problem. Location is very convenient. Prefer staying in this hotel as it has no casino. Casinos can be found every where in Macau and hotels with casinos are most of the times very crowded with incoming and outgoing patrons. Had a pleasant six days' stay.
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Gek L. Couples Singapore, March 8, 2014
Location

Location, food & casinos
7.7
Stayed in comfort. Room is considerably big though lighting is far too dim. Location is good, very convenient and easily accessible to public transport. No casino in the hotel is the reason why we booked it as you don't see many incoming and outgoing patrons who are not guests to the hotel. Feel safe.
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