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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

from 10238 reviews

Value for Money
7.4
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (10238)
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Elizabeth R. Groups Philippines, September 17, 2013
comfortable room

big room, accesible to all
7.7
at first they assigned us to a room that has deffective aircondition unit but they transferred us to another room immediately upon checking that the aircondition unit can not be fix. the hotel is fine.
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Kingsley K. Families with young children Indonesia, September 17, 2013
nice hotel

shopping, casino, easy transport
9
this hotel easy to go everywhere, easy transport, easy to get a taxi, and just a few walks to casino, staff are friendly and kind also
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Chiachun L. Couples Taiwan, September 16, 2013
Not expensive, but I 'd like to try another one.

1. Price wise for executive room with free wifi and breakfast (not much choice for buffet). 2. Very friendly staffs in the executive floor. 3. Near the center of city.
7
It is a small hotel with only shuttle bus to Outer Harbour Ferry Terminal. However, there are many bigger hotels around, which provide more shuttle bus services. The most confused thing is that no shower curtain, so the floor and the toilet get wet easily. Also the light control of shower room is not in good condition.
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Lim J. Groups Malaysia, September 15, 2013
Nice for value money

Nice look, value for money, suitable for family or group of people
6.7
it very nice and suitable for 4 people in a room. nearby got a lot casino. only is transportation not much good for this hotel. compare casino hotel it got bus for fetching. shuttle bus also not available any time. we need walk for 1km to get bus.
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Li S. Solo travelers Hong Kong, September 15, 2013
nice staff

nice staff, nice pillow, nice location
4.7
the hotel is located near star world hotel, it's very convinent.
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Clive D. Couples United Kingdom, September 15, 2013
Last time!

Location is good
6.3
The previous time I stayed here I had a problem with a booking and the hotel refused to speak to me prior to my visit. The staff are very inflexible and are obviously not paid (or trained) to use their initiative.
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Fiona T. Groups United Kingdom, September 14, 2013
old condition

location
4
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Joseph C. Couples United States of America, September 14, 2013
Convenient but old, not the Grand Emperor Group!

Close to town on Macau island
4.7
Rooms are very old, with stained carpets Staff is minimal so takes forever for them to respond to requests But the hotel is located very centrally in Macau Island
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Tang C. Couples Hong Kong, September 14, 2013
bad service, bad room, bad bad bad

good price, good price, good price
2
ineffective, bad service, this is like motel more than hotel
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Ann C. Families with older children Malaysia, September 13, 2013
Nice stay for family

location, cleanliness,
6.7
I booked this room for 4 person. It has a separate room attached that contained a double sized bed. The main bedroom itself had 2 single beds. Overall it is clean and nice hotel. Toilet is a bit old dated in design. Reception desk was friendly and helpful, but the cleaning woman was yelling at my parents because when we entered the main room, the attached room was locked, so we asked if the reception had given us the wrong room. The cleaning woman yelled saying she is very busy and hence the delay.
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Customer Reviews - Emperor Hotel, Macau

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