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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Hotel Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9044 reviews

Value for Money
7.5
Location
8.1
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9044)
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Seah H. Groups Singapore, February 28, 2014
Just a room for sleep

Price was not that ex when compare to location.
5
Room carpet was old and dirty although hotel was renovated. Just a room for sleep. Just across road to major casinos.
Yoke L. Couples Malaysia, February 28, 2014
very poor room condition.....

location only...nothing else to offer...
3.7
Room conditions was very poor, carpet looks very dirty with cigarettes stains and marks.. toilet got plenty black marks on bath tub and shower curtain. Faulty door lock....definitely didnt renovate thier room in 2013 as it stated on webpage info, staff service was ok only. The only thing is good for this hotel is location.d, thats why I book it but im very disappointed with this hotel and I have doubts now whether to believe what I read
Kar M. Families with older children Malaysia, February 24, 2014
Above average

Location Location Location
7.7
Good location, near to ferry terminal, shutter bus available, easy to get taxi, just step out from main door will do. Surrounded by lot of food, 24/7. Walking distance to Lisboa, Wynn and MGM. attentive and friendly staff. Room is big enough for 4 of us, all facilities maintained well, but I think it will need some renovation in near future. If you were just need a bed to sleep at night, this will be a good option for you in Macau. Will recommance to my friend which travel to Macau.
Jin H. Families with young children China, February 23, 2014
weekend trip is enough

Non-smoking room is smoky, very bad experience, the so-called non-smoking treatment is totally unhelpful
5.3
Some of the staff are OK, while some are bad. Non-smoking room is smoky, very bad experience, the so-called non-smoking treatment is totally unhelpful
Jin H. Business travelers China, February 23, 2014
Business trip

Convinient, mainly quiet, free wifi
4.7
Non-smoking room has strong smell of cigarettes, room service staff sometimes muddled through the work. The room is not tidy, even with several moldy patches.
Chi W. Business travelers Hong Kong, February 22, 2014
I could not book another hotel on that day.

City centre, good sound proof and new renovation
5.3
I checked in at 5:30 and the room was not ready. The front desk asked me to wait 10 minutes and it took me almost 30 minutes. The bed is good for one person but not for a couple.
Wing H. Business travelers Hong Kong, February 21, 2014
Safe, nice, good feel

Convenient, economy, safe
6
Poh H. Couples Malaysia, February 21, 2014
Good

Location , shopping , convenience
7.3
Convenience place with the langue can communicate with the staff
Edrick W. Couples Singapore, February 21, 2014
Nice Hotel

Location, Room Decor, Comfort
7
Hotel was location off the main road, so it was peaceful as compared with the bigger hotels. Check in was smooth maybe because of the time we arrived (early evening), but check out the next day was quite slow. Nice decor for the rooms, Chinese themed. Room was big and comfortable. Not much food options around the area and best if you can speak Cantonese or Mandarin to communicate with the locals.
Suan K. Couples Malaysia, February 19, 2014
Good location in old Macau

Location (Casinos, food & sightseeing), clean rooms and close to Ferry & Airport
7.7
This was a good hotel and value for money as I needed a 2 room suite for a quick one-nighter. The rooms were presented clean and with ease. It's surrounded by various casinos. Food was easy to find towards the back of the hotel and venturing further (no more than 30 minutes by foot) takes you to the Ruins of St Paul.

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Customer Reviews - Emperor Hotel, Macau

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