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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Hotel Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9056 reviews

Value for Money
7.5
Location
8.1
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9056)
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Stephen C. Groups Singapore, November 13, 2012
Centrally Located Hotel

Affordable, Spacious & Adequate Rooms and Good Accessibility
8
The staff is generally friendly and approachable and most speak some English and Chinese. The rooms are spacious and adequately furnished. The house-keeping is ok and all the stuff are replenished without asking. The check in and check out process is quite fast. The hotel is centrally located in the middle of the old Macau old and is within walking distance to many Casinos and eateries.
Hotel Feature Tip: Wifi is available the hotel rooms.
Teo B. Families with older children Singapore, November 12, 2012
hotel location convenient walking distance

The room clean and with free wifi
8.7
hotel provide shuttle bus to the ferry terminal and near by hotels there are shuttle bus to the airport too
Chi L. Solo travelers Hong Kong, November 12, 2012
the room is dirty but space is okay

room is big, close to ferry pier, close to the hot spots
5.3
overall i think the room is very dirty and untidy, it looks like nobody is cleaning up the floor. the space is big. the bed and the pillow is comfortable. the location is good, close to other majar hotels. But maybe the house keeping service need to improve, or maybe this hotel is pretty old and facilitis are getting too old. overall,i would not recommened to book this hotel to stay again
Joshua N. Groups Canada, November 11, 2012
Great location

Location to Wynn casino
8
The rooms are clean and the service is efficient. It's a nice simple, fresh breast spread with a selection of coffee an tea. The front desk was also very accommodating with a late checkout. I would stay here again for the price ad location. Take the free shuttle bus to the Wynn and walk across the street to find this hotel.
Meng Y. Families with older children Malaysia, November 11, 2012
room is nothing special

free WiFi
6.3
no bell boy services, room is nothing special. the check out process is quite slow.
Soon S. Families with young children Malaysia, November 11, 2012
Hotel is old

Near to heritage sites
5.3
the hotel is old as the carpet has a oldish smell. near to the wynn hotel and mgm. overall, i prefer to pay extra to go for the bigger hotel for a better experience of macau hotel.
Nightlife Tip: can walk across the hotel to the wynn at night to see the music water fountain show and the dragon show.
Lau Y. Business travelers Hong Kong, November 10, 2012
服務一流的迷人酒店, 客房空間comfortable

location
7.7
nice place, reception services is good, bell boy is nice, room type is comfortable, neat and clean, location in city heart, very easy find it.
Restaurant Tip: 氹仔..many many taste good food in there
Hwong K. Couples Malaysia, November 10, 2012
Great location but poor house keeping

Accessible to places of interest
6
We requested for a non-smoking room but instead was offered a smoking floor and the smell along the corridor was terrible. The carpets need change and the towels were not clean.
Dong H. Business travelers South Korea, November 10, 2012
easy to access and convinient hotel

location, clean room
7.7
hotel area is easy to access, resonable crowds, room is clean. it is quite recommended mid grade hotel at Macau.
Werakiat H. Couples Thailand, November 10, 2012
Difficult to find

Good male manager response
3.7
1. Difficult to locate even by taxi 2. Most personnels cannot understand english but responded like they did. eg, I asked for non-smmokers room but they put me in smoke zone 3. No area of smoke-free in this hotel 4. Very bad connecting WIFI 5. Not recommended
Travel tip: In the middle of Casino such as Wynn, Starworld but almost no place even to eat and walk around at night

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Customer Reviews - Emperor Hotel, Macau

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