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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9328 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9328)
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Wong W. Groups Malaysia, July 18, 2014
Comfortable and relax

Location, nice room design and easy to get transport
6.7
When stay at the Emperor Hotel I feel relax and comfortable, I feel great with the room desigh but the price is little bit high.
Ng L. Groups Malaysia, July 16, 2014
Facility medium. And staff without smile

Room clean. Price affordable. And nice room
6
About waiting transport shuttle bus main door the service staff poor and check in and out counter staff without any smiling every staff too serious
Alex T. Couples Malaysia, July 13, 2014
Relax...food

location
7.3
everything just great
Teo K. Couples Malaysia, July 12, 2014
Room small and no value for money paid

Cant think of any
4
Not really enjoyable. Drinks in room were charged and not given free like in Hotel Lisboa
Dooho K. Solo travelers South Korea, July 6, 2014
good location, kindly reception

easy to move other place, kindly reception, clean room
8
very noise from repair building before i stayed, but this time all finished repair so appearance changed clean and good smell inside room. staffs are very kind and handling job quickly. because location close center, so easy to move other place and sightseeing is better than other hotel. recommend one night stay for pravate traveler.
Lai K. Business travelers Singapore, July 4, 2014
Fantastic

Clean well located great spa
8.3
Anestis C. Solo travelers Australia, July 2, 2014
Very comfortable, friendly staff

close to casinos, affordable, friendly staff
7.7
Enjoyed my stay, will stay again!
Chin J. Couples Singapore, July 1, 2014
Front desk and concierge staff = lousy

None
3
Bad Concierge staff cant speak or understand simple English. Concierge staff pretends not to understand my Mandarin. Front desk staffs don't know how to smile at hotel guests. Bad attitude when replying. My only consolation is when i check out, one hotel staff is full of smile and courteous. Chambermaid was courteous and friendly. Hotel need to work hard on frontline customer service.
Michael T. Couples United Kingdom, June 29, 2014
staff rather functionary.

location good.
5
rather expensive. in other words, not really good value for money. but no choice at the time.
Abigail E. Groups Philippines, June 29, 2014
It was okay

Good location
4.7
Good location however the hallway and room smells cigarette. Small bathroom. Dusty tables.

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Customer Reviews - Emperor Hotel, Macau

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