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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
9592 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.4
All reviews (9592)
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Thomas H. Solo travelers United States of America, October 5, 2014
Emperor Hotel Macau

The best thing was the young man who checked me in. His English was good and he was very enthusiastic.
4.7
My stay was not enjoyable. The hotel is boxed in on all sides by tall buildings. There is no view to speak of. Not a good place to stay if you are a non-smoker. I had to step out of the elevator on two occasions because of people smoking in the elevator even though signs are posted. I was on a non-smoking floor and again people smoking in the hallways. The staff in the 4th floor restaurant acted like they hated their job and wished they could be anyplace but there. The eggs, bacon and other food that should be at least warm were all cold. All prepared in advance. Not a good hotel for an American to stay at. I will say however, most Chinese people appeared to be enjoying themselves.
Chelsea C. Couples Canada, October 5, 2014
Clean and comfortable

Space, Cleaniness, Customer Service
7.3
I stayed here for one night with a group of friends during the Golden Holiday Week in October. Adequate and clean, we had no problems with this hotel. The staff even found out it was my birthday and had sent up some complimentary fruits and wine as a gift. Would stay again! Thanks!
Cindee C. Groups Singapore, October 4, 2014
Convenient Location & Nice Bed.

Convenient Location, Comfortable Bed & Free Complimentary Fruit Platter. However, room carpet needs a good cleaning.
7.7
Choy Y. Families with older children Malaysia, October 2, 2014
location

location, room comfort, velue for money
8
Location is good, in center of town. there is many casino around the hotel. Public transport easy to get.
Herman L. Business travelers United Kingdom, October 1, 2014
Comfort and convenient

location, room size, transportation
7.7
It is great value for money, convenient location and good for shops and restaurants
Wannapan P. Groups Thailand, September 28, 2014
Good room, Good service

Service
8.3
It's so comfortably
Ho S. Couples Macau, September 26, 2014
close

close convenience clean
6
Carl V. Couples Australia, September 22, 2014
would not recommend to my worst enemy
2.7
shocking shocking hotel for the price. poor service as soon as i entered. room service had to order twice as they lost my order .western buffet absolutely poor quality
Tuan Y. Couples Malaysia, September 21, 2014
Good location

Location, room amenities and shuttle service.
5.7
It was okay, the price was pretty high as it was a Saturday. For that amount I could have gotten a five star hotel with better location and room standard.
Inna T. Couples Ukraine, September 21, 2014
Middle range

Location, friendly staff
5.7
The hotel is so so. There is one Chinese restraunt inside the hotel, not so tasty. Just closed to Lisboa casino, not more advantages

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Customer Reviews - Emperor Hotel, Macau

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