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Emperor Hotel

51 Rua de Xangai, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 390
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
2173 reviews

Value for Money
7.5
Location
8.2
Staff Performance
7.2
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.2
Food/Dining
6.2
Solo travelers (2173)
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John G. Solo travelers Australia, October 29, 2014
Central

Central , Convenient , Clean
7
Check in experience much better now. (1)People have to line up in a queue. (2)Security guard stops mainlanders jumping queue. (3)Mainlander checking in next to me and spitting on floor in front of me was up to usual standard.
Keng G. Solo travelers Malaysia, October 27, 2014
Fantastic location and room

Room is comfortable but poor room Internet connection
9.3
Very good but Internet wifi with bad condition from room
Tan T. Solo travelers Singapore, October 25, 2014
Regret to book this hotel
4.3
counter staff not friendly. no transport to airport. hotel room keys not allow to keep as souvenir.
Man L. Solo travelers Hong Kong, October 20, 2014
located in central area

many casino and restaurant around, good
8.3
Thomas H. Solo travelers United States of America, October 5, 2014
Emperor Hotel Macau

The best thing was the young man who checked me in. His English was good and he was very enthusiastic.
4.7
My stay was not enjoyable. The hotel is boxed in on all sides by tall buildings. There is no view to speak of. Not a good place to stay if you are a non-smoker. I had to step out of the elevator on two occasions because of people smoking in the elevator even though signs are posted. I was on a non-smoking floor and again people smoking in the hallways. The staff in the 4th floor restaurant acted like they hated their job and wished they could be anyplace but there. The eggs, bacon and other food that should be at least warm were all cold. All prepared in advance. Not a good hotel for an American to stay at. I will say however, most Chinese people appeared to be enjoying themselves.
Yuk S. Solo travelers Malaysia, September 18, 2014
Very good, staff pleasant and bed very soft...

Very good, staff pleasant and bed very soft...
8
Very good, staff pleasant and bed very soft...
John G. Solo travelers Australia, September 3, 2014
Excellent location

position , convenience , central
7
I've stayed at this hotel a number of times now. The biggest issue with this hotel is the check-in/check-out experience. It is very slow and the staff don't seem to care. Add to this the jostling mainland customers and it becomes a rather unpleasant ordeal. As a foreigner , the staff give priority to the mainland Chinese customers first. They push in in front of you and the staff do nothing.............it needs to improve!
Jennifer P. Solo travelers Malaysia, August 29, 2014
Good location

location,services,and clean
8
great stay ,good location and room are big enough.
Okkyung L. Solo travelers South Korea, August 28, 2014
Reasonable hotel

Location, quietness, convenience
9.3
Good bed, resonable price. We stayed there almost 2weeks. All other location is near hotel. Safe and clean hotel
Man L. Solo travelers Hong Kong, August 25, 2014
room comfort but not very new

location is good
7

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Customer Reviews - Emperor Hotel, Macau

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