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Empire Hotel Causeway Bay

8 Wing Hing Street, Causeway Bay, Hong Kong

Recent customer reviews

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Very good

7.5

based on 95 reviews

1191 reviews in English

Value for Money
7.6
Location
7.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.6
Food/Dining
6.9
Families with older children (95)
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Lay K. Families with older children Singapore, February 9, 2016
Good location, helpful staff, useful handy phone.
5
Many eateries around the hotel, MTR and tram station just few minutes walk from the hotel. Handy phone provided is very useful; with all necessary information provided for travelers and can be used as a local cell phone. The only regret is the design of the bathroom. Water splashed out from shower area and the bathroom is always wet; shower is good, hot and powerful. Front desk staff are helpful and responsive. We were changed to another room immediately after complain of moldy smell in the room that we checked in upon arrival. The lighting in the lobby is too/very dark, especially near the elevators entrance area; need to improve.
Mei M. Families with older children Singapore, January 1, 2016
Good location but need to improve on upkeep

Location, location, location
6.3
Location wise, not much to complain as it was just a couple of mins walk to Tin Hau Station. The hotel was the first stop on the H2 route for the free shuttle service from Hong Kong Station for those who have used the Airport Express train service. The stop is just right opposite the hotel. The same stop also serves as the pick-up point for the return trip to HK station. We took the earliest bus at around 6.20 am back. There are many interesting eateries and bakeries in the vicinity. Violet bakery is apparently on Michelin guide for its pastries. Egg tarts were good but the buns were rather average and turned very hard after awhile. My room was facing the public toilet cum refuse collection centre and a very ugly building.. Guess this cant be helped as this is not the only HK hotel with depressing views. However, room can be better kept... there was dust and dirt at corners. Toilet cum shower room is very small and the tiles were discoloured, guess inevitably due to age. Lifts were also incredibly slow at times.There were no indications whether the lifts were in fact coming up to our level. On one occasion, we waited in vain for about 8 min before deciding to follow the other guests to walk down the stairs.. fortunately we were at level 6. This is another area that the hotel can improve. Hotel receptionist was quite helpful though when we asked for help to get around.
Xavier T. Families with older children Singapore, January 1, 2016
Average. Suitable for solo traveller

Nil
6
Average. Bed was uneven. Water will flow out from bathroom after bathing and will damp the carpet.
Kathleen A. Families with older children Philippines, December 26, 2015
Bad location

Value for money
4.7
Alson Y. Families with older children Singapore, December 22, 2015
Good location & price

Location, price, accessibility
6.7
Location was very convenient, 5 mins walk to nearest MTR. Room was bigger than what I have expected. The only down side, lift was really really really slow. We have to wait for 10 mins for the lift just to get down to ground level. Tv channel was very limited as well. Other than that it was pretty good as it is very conveniently located.
Karen S. Families with older children Philippines, November 5, 2015
bonding with mom

food, good staff, near to mtr
6.3
the hotel was not as good as it was rated. basically, easy to travel since near to the metro rail transit
Rosalinda M. Families with older children Philippines, July 3, 2015
worth the stay

staff, location, price
9.7
price and location is very good!!!! staff are very accomodating.
Elizabeth P. Families with older children Philippines, July 2, 2015
Good Hotel

Location,Cleanliness,Food
10
Very good. Would stay here again.
Michele P. Families with older children United States of America, June 29, 2015
Great Location!

The Empire Hotel has s great location- close to the metro and many restaurants. The staff is very helpful in helping you get around the city and to points of interest. They provide a handy cell phone
9
We did a lot of walking during our stay and the staff was very helpful directing us where to go. The beds were small but very comfortable. The only drawback was the rooms were tiny.
Ada V. Families with older children Philippines, May 9, 2015
Satisfied

Clean, Spacious, Near night market, Ocean park and Victoria park via MTR. 15 mins walk in Sogo and Times Square.
8
Good. Many food stores along the hotel.
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