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Empire Hotel Hong Kong Wan Chai

33 Hennessy Road, Wanchai, Hong Kong

Recent customer reviews

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Very good

7.5

based on
3097 reviews

1969 reviews in English

Value for Money
7.4
Location
8.4
Staff Performance
7.3
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
6.8
All reviews (3097)
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Ryuta I. Business travelers Japan, August 15, 2012
good location

the hotel location is in a party area where you can have good drinks and some fun
5.7
I have used this hotel many times for biz trips. The location is near the office buildings and can enjoy your time after work. The area is a little noisy in the evening time but if you manage to get an upper floor room there will be no problem.
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Andreas W. Business travelers Australia, August 15, 2012
Great location, need renovation

In the heart of HK Island
7.3
Took 20 mins from HK station on the shuttle bus to reach hotel. Check in was smooth, room is clean and presentable. The hotel needs renovation somewhat badly though. The gym was temporarily moved to a hotel room, probably the worst i Have ever been in. If you're a business traveller though, this is a compromise to the Marriott and Conrad.
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Amelia L. Solo travelers United States of America, August 13, 2012
Wonderful location

Good location, good service
9.7
the service was great, and the location was even better. right in wanchai, and near the subway. this hotel was a great price for everything tha.t it offered
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Filipa S. Couples Portugal, August 12, 2012
Great Location but ok service and small rooms

Location
7.7
This hotel is nice, but not fantastic. Room was small and a bit run down and the service at reception, especially at check out, was pretty bad. There are certainly better options in Wan Chai!
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David S. Families with young children United Kingdom, August 12, 2012
Disappointing.

Location is good
4.7
We've stayed in the Empire many times but this time found that the standards had slipped noticeably from our previous stays. We suspected that the hotel had been taken over by mainland Chinese as it was full or large and noisy tour groups and many of the staff were unable to communicate in English - luckilly we speak a little mandarin.
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Paolo C. Solo travelers United States of America, August 12, 2012
Great location and lots of night life

Comfortable Bed. Great Location. Good night life.
8
The Empire is a relatively inexpensive hotel right in the middle of the Wanchai entertainment area on Lockhart Road. The rooms are small, but the bed is large and very comfortable. The price is affordable. There are plenty of options for food and drink right outside your door.
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Cameron R. Solo travelers New Zealand, August 11, 2012
Great location

Cannot beat the location
7.3
first stayed in the empire 3 years ago, and little has changed: great location, decent-sized, condition rooms. getting a little old, but still holding up well. good value.
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Wandee P. Families with older children United States of America, August 11, 2012
good location, older condition rooms

Concierge is great.
6
The hotel is located at a convenience location for shops and offices. I had stayed here before but always had unpleasant experience of the long process at check-in and check-out.
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Bosco L. Couples United Kingdom, August 5, 2012
Adequate Hotel

Central Location
6
One of the cheaper offers in Wan Chai, the hotel is well located. It appears to have had a recent facelift, which gives a good initial impression, but look further and the building shows its age. Room was a little cramped, bathroom in particular. Service at reception was variable, and the promised internet connection did not work.
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Lye H. Solo travelers Malaysia, August 5, 2012
Superbly located hotel

Superb service; very friendly staff
8.7
Very nice & quiet hotel. Room size good in general. I can hardly hear any traffic noise from the 16th floor. Lifts are super fast.
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