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Empire Hotel Hong Kong Wan Chai

33 Hennessy Road, Wanchai, Hong Kong (Show on map)

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Formerly : Empire Hotel
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Area: Wanchai Number of Rooms: 363
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
2703 reviews

Value for Money
7.4
Location
8.4
Staff Performance
7.2
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
6.8
All reviews (2703)
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Jodie P. Couples Singapore, January 10, 2015
4D 3N

Bed, cleanliness , room atmosphere
7
For just over 110SGD, was worth it. Bed was pretty large, pillows were long and soft. Pretty clean. Location was alright. 5 mins walk from Wanchai which is just 1-2 stops from causeway. If your're into drinking theres many pubs below. If you like to hangout w the locals theres basketball /soccer court right outside the MTR.. Great beefnoodle store just across the street which is opened day/night... Pluspoint is tt they have a shuttle to/fro the HKairport express terminal .
Haytham S. Business travelers France, January 9, 2015
good location in wan chai

location, breakfast, room comfort
6
Well located in wan chai area, pretty dustant from the bars in wan chai, breakfast is very decent, staff is pretty customer centric
Cedric L. Couples South Africa, January 7, 2015
Happy stay at Empire Hotel

Service Staff for rooms; Location; breakfast
7
Our stay was pleasant. Dining Room personnel need to focus on friendliness, especially the Reception personnel, they tend not to greet. Personnel in dining room need to change the cutlery when finished eating and replace with clean ones, they left the dirty utencils for re-use. Room service personnel was friendly, room cleaned.
Seeharat S. Couples Thailand, January 4, 2015
Nice Location (not that far from MTR station)

Location - Food - Clean
6.7
really comfortable , Good one!!
Tay H. Families with young children Malaysia, January 1, 2015
Restaurant staff unfriendly

Location , near mtr ,
5.7
Front counter staff are friendly . BUT restaurant staff are very not friendly . They keep the food sharp at 10am. You can hear their conversation among collegeu to keep the food sharp at 10am . So you can feel you are not welcome after 10am . I stayed 6 nights in this hotel . I heard the restaurant staff everyday ( push out the trolley and keep the food SHARP at 10am) . Food are not replenish after certain time although many guest are still eating / just come down to have breakfast . Not much of variety of food . Same type of food for my 6 breakfast . Tat's why we skip two of the days . I think the restaurant staff should be more friendly .
Daniel P. Families with older children Singapore, December 31, 2014
An OK Hotel

A normal hotel
6.3
Is a normal hotel, things are getting old, not very near to MTR Wan Chai station.
Tan Y. Groups Malaysia, December 28, 2014
Reasonable

Location
6
Fair
Hoang B. Families with young children Vietnam, December 28, 2014
good location, staff are not friendly enough

Good location
7.3
It' s ok for my group, near MRT
Gladys M. Families with older children Philippines, December 27, 2014
Still good the 2nd time around

Proximity to MTR, bus & tram stops; Near restaurants; Helpful staff
7.3
It was our 2nd time to stay in Empire Hotel HK Wan Chai, and the experience was still the same. We were given rooms located in the corner, which were a little small but not too cramped. We can still comfortably move around. The breakfast buffet spread has more options now, although there were times when the café was full with guests for breakfast; must be because of the Christmas holidays and more people are checked in. The staff were courteous and attentive; we availed the hotel's airport service which is a bit pricey compared to taking the subway or the airport express, but it was more convenient at the time. It also helped that the driver was polite and helpful. We chose this hotel because it's about 5 to 10 minutes from the nearest Wan Chai MTR exit, and has several convenience stores & restaurants around. The noise coming from the traffic/road is bearable, besides you can always use earplugs or earbuds in case it is too loud. Overall, I would still consider staying in this hotel whenever me or family would be in HK for a short while.
Zhi H. Couples Hong Kong, December 27, 2014
Poor Room Condition

Price is fair, prime location, big room
6.3
The room facility was a bit old and the room was really cold at night. Even the hotel has provided us with blankets and a little heater, we felt too cold to sleep well. The hotel should consider upgrading their air conditioning system with warming system. Price was fair enough but would expect better environment for such price

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Customer Reviews - Empire Hotel Hong Kong Wan Chai, Hong Kong

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