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Empire Hotel Hong Kong Wan Chai

33 Hennessy Road, Wanchai, Hong Kong (Show on map)

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Formerly : Empire Hotel
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Area: Wanchai Number of Rooms: 363
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
2816 reviews

Value for Money
7.4
Location
8.4
Staff Performance
7.2
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
6.8
All reviews (2816)
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June Y. Couples Singapore, January 4, 2014
Comfortable room for short stay (4d3n)

Good location, Comfortable room, Easy access to MTR
6.7
Overall, my stay was pleasant. I wasn't expecting much as I've read a few negative reviews on hotel cleanliness and staff service previously. Would say staff isn't very customer service but they are not to the point of being very rude, so it was okay overall. As for the hotel cleanliness, it was average as well. Clean and comfortable overall, except for the toilet base (which no matter how many times I flush, I can still see the dirty base which can be a little unsightly) and some leaky parts near the sink. but again it didn't cause me and my partner any major problems. What I feel strongly about are the dark walkways and the soft pillows. The walkways are way too dark to see, am not too sure if this was an electricity saving exercise or a failed romantic creation but this ought to be improved. The pillows are way too soft and doesn't support the head very well so I hope they can change it the next time!
Koay S. Families with young children Malaysia, January 4, 2014
Near everywhere, save transpor

convenient, centrally located, fine hotel
6
This is an older hotel, hence do not expect anything contemporary in its design. On the up side, this hotel is spacious as compared to many other new ones which sprung up.
Boon S. Couples Singapore, January 3, 2014
Value for money for insider deals

quiet, value for money, close to mtr
6.7
Very good hotel at this price from inseder deals. Surrondings are quiet but if you familar with bus, it is easy to get to causeway bay. the pubs and shopping centres around not fun enough as compared to TST.
Pierre Y. Families with older children France, January 3, 2014
good situation

good situation, big lobby, good security (can only use the lift with roomcard)
7
need to renovate. there was one day, the rubbishs in the rubbish bin were not cleared. floor is dirty swimming pool is closed
Eisen L. Groups Australia, January 2, 2014
Reasonably cheap hotel with a good location

Price, location and fairly good condition room
7.7
Prachya P. Couples Thailand, January 2, 2014
Hotel is clean and convenient

Clean, Nice hotel, Near MTR
7
Sugiharto T. Families with young children Indonesia, January 1, 2014
very recomanded

clean, central location and good meal
8.3
I'll back to this hotel since 2010 when they are renovated, yes the hotel was pretty enough and we will be come back again. everything in this hotel is good, but little bit noise because in night life area. but don't be worried, they are quite and peacefull in the room.
Song L. Couples Singapore, January 1, 2014
Small old room, rate as budget hotel

Place to sleep, walking distance to food and public transport
5.7
Just a old tiny room to crash and sleep, nothing fancy about it. Note that they uses one for all shampoo and body gel so bring your own toiletries. I think they overcharge for their room!!! I won't go back for same rate.
Claudia C. Groups Singapore, January 1, 2014
Value for money

Affordable room price for peak season, pretty good wifi connection, seems pretty safe
4
In general it was an ok stay for the price. Room size was just nice but it would have been better if there was a sofa in the room. TV channels were pretty limited even though HK should have a number of good channels. The room got quite chilly at night, heater was probably lacking in the winter season. Check in and out was smooth just that one staff was really rude when we had tried to do an early check in when we did inform hotel beforehand. Upon check out we asked for the concierge to get us a cab but ended up being directed to get one on our own on new year's at 4am when it was really hard to get one. Rooms were really near to one another and hence the walls were not soundproof. It was so bad we could wake up from our sleep from the sounds of people coming in and out of their rooms. Location was the major disappointment. It was reviewed that the hotel was considerably close to the mtr station but after a long day of shopping it was tiring to get back to the hotel every night. Also since the hotel is near many bars it could get really rowdy at night. Not that safe for girls to live there without male friends/companions.
Peter D. Couples Australia, December 31, 2013
Great location, near MTR

Location, clean and friendly
8.7
The hotel was close to the MTR and local restaurants. The local restaurants were great and are what you would expect from Hong Kong. Wan Chai is half way between two shopping locations, Central and Causeway Bay. At night time the area does become seedy due to strip clubs being around the corner. Though there are nice and friendly bars everywhere too.

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Customer Reviews - Empire Hotel Hong Kong Wan Chai, Hong Kong

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