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Very good 7.5
Based on 3355 reviews

Recent customer comments

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Very good

based on 3355 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.5
  • Food/Dining 6.8
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Jessy C. from Australia
Families with young children
Stayed 2 nights in September 2014
just got what you need
convenient, clean, and simple
The room is clean and hotel is very close to the subway station. Easy to buy and eat. Location of the hotel is very convenient !!!
Reviewed September 17, 2014

Ravi N. from India
Business travelers
Stayed one night in September 2014
Convenient and good hotel
Cleanliness, staffs and break fast
It's very convenient
Reviewed September 16, 2014

Yoon L. from South Korea
Business travelers
Stayed 13 nights in August 2014
Except location, nothing special
Location, Location, Location
Except the location, Empire Hotel is nothing much to impress. The rest room is extremely small with weird scent, room service (or breakfast) is not so good. But the tram is right in front of (have to cross the road though) the hotel. Also Wellcome (supermarket) & many bars/restaurants too.
Reviewed September 15, 2014

Henry G. from United States
Stayed 4 nights in September 2014
staff are friendly
wifi are great
Reviewed September 15, 2014

Edward M. from United States
Solo travelers
Stayed 5 nights in September 2014
Humid in Hong Kong
friendy staff good breskfast location
Problem with the airconditioning. The room was hot and very humid. Unable to adjust temperature. Also the staff was not very knowlegable about local events or turism
Reviewed September 14, 2014

Gail R. from Australia
Business travelers
Stayed 7 nights in July 2014
tired hotel, small rooms
location, location, location
The Empire Hotel Wan Chai looks to have had a recent renovation on the foyer but I'd say thats where things stop. Air-con in the foyer is great (normal!) rooms virtually non-existant, a problem when its 34C and 95% humidity. Whilst some rooms may have had a superficial redo, the standard of workmanship is very shoddy in places (large gaps between surfaces in the bathrooms which are just filled up with a putty type product). We paid extra to stay in the Club Rooms but if they were the best rooms, I'd hate to see an average one. The Club itself is a total let-down, after one glass one wine they 'ran out' one evening! We asked that the Duty Manager find some more which he kindly did but overall this hotel was a huge disappointment. Would I stay here again, No, and would I recommend it, only if you were fully aware that although the location is good, the rooms are very small and very average. If you're OK with that, go ahead and book, but for my money they are much better hotels in Hong Kong for similar dollars.
Reviewed September 11, 2014

Johnny C. from Australia
Stayed 4 nights in August 2014
good location but room too small
Reviewed September 10, 2014

Graham F. from Ireland
Business travelers
Stayed one night in September 2014
A not so imperial Empire
Location, Lobby and Bus Route
The Empire is an older Hong Kong hotel that is showing its age. The rooms are small and as with many Hong Kong hotels, the view is somewhat untidy, over looking rooftops of stored rubbish. One thing that should be noted, is that the check-in time is 14.00 and the staff are very reluctant to allow an earlier check in. The Empire is, however, on the hotel shuttle bus route and is an official stop, so very convenient for getting to and from the Elements Kowloon Airport Express.
Reviewed September 10, 2014

Diego L. from Switzerland
Business travelers
Stayed one night in September 2014
Good location, room soso
location, nice lobby, close to MTR
Room size was ok but on my floor the Hotel was smelly The AC made more noise then cooling the room The Location was good thought... Close to Shopping and night life the interior design is outdated and could use an update.
Reviewed September 10, 2014

Josephine S. from Malaysia
Business travelers
Stayed 3 nights in August 2014
Comfy enough
Reviewed September 10, 2014