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Empire Hotel Hong Kong Wan Chai

33 Hennessy Road, Wanchai, Hong Kong

Recent customer reviews

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Very good

7.5

based on
3096 reviews

1967 reviews in English

Value for Money
7.4
Location
8.4
Staff Performance
7.3
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
6.8
All reviews (3096)
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Arie A. Families with young children Indonesia, December 30, 2013
Strategic location but no heater

Location
5
We loved the fact that the hotel is very near to MTR station and it's so easy to get taxis (it's also quite well known by the taxi drivers). It's a standard hotel, and if we came to Hong Kong during summer and stayed in this hotel, we would have no serious issues. Unfortunately, we came in during cold weather (December) and the rooms have no heater.
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William H. Business travelers New Zealand, December 30, 2013
Good Breakfast, Very expensive hotel restaurant

Good location, variety of breakfast and clean room
7.7
The hotel is in good location at Wan Chai. Provided good variety of breakfast. The room is clean. However the hotel restaurant is very expensive. I had a small plate of BBQ pork, a won ton noodle soup, fried veges and a bottle of water for $285 US dollar. Not recommend anyone to try it!
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Carlos S. Couples Macau, December 29, 2013
Good

Room
7.7
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Swi C. Business travelers Malaysia, December 27, 2013
Comfortable and easy access

Location, friendly staff and clean room
6.7
Overall not a bad stay in this hotel. The room is clean and comfortable. Staff is friendly and attentive. will consider to return to this hotel again in future.
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Christopher W. Couples United States of America, December 26, 2013
Definately Book again, clean and wonderful staff

Location, Helpful & Friendly Staff, Nightlife
9
No serious issues, only the shower curtain needed actual shower rings on them. Other than that very clean and amazing staff. Very helpful from the beginning till the end of our stay. The price and value got can easily overlook this minor detail.
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Kittiwara P. Couples Thailand, December 26, 2013
okay

location,location,location
6
Small room. The cleanliness wasn't as expected, can be better.
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Hemmawat N. Couples Thailand, December 26, 2013
great condition hotel. good location. nice

loction, room condition
8.7
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Liew K. Solo travelers Brunei Darussalam, December 24, 2013
Poor experience

Location
3
Bad experience, room thermostat was broken. Ordered a king bed but it was a 2 single bed combined king bed. Thus a gap is in between both bed. Blanket was with unknown insect which bite me in sleep.
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Jeremiah C. Groups Singapore, December 20, 2013
Value for money, good central location, large room

Value for money, good central location, large room
8.7
Located about 5 min walk from Wan Chai MTR station. Very near many clubs which are frequented foreigners, so the area can be relatively rowdy at night. However not much of noise problem from the room, despite being in the 4th floor. Room was clean and relatively large for a city hotel in HK. Only issue is that the corridors were rather dim but no eerie feeling. It will be better if the passageways are better lit. Overall security is good, as the lift to the room levels is only accessible by card. The pool and fitness centre were closed for regular maintenance during our stay as it is winter season. While no one will actually swim during winter, it will be good if the fitness centre (gym) remained open.
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Michael E. Business travelers Germany, December 20, 2013
Centrally located hotel in Wan Chai

friendly staff, good location, convenient
7
This was the second time within a month in the same hotel. With lower outside temperatures the room was too cold as the air condition continued to blow. The hotel staff provided a heater which partially helped. The hotel has good potential as it is centrally located in Wan Chai with many opportunities for shopping and entertainment. Be aware that you schedule the breakfast early as the hotel restaurant resembles more a train station in the later hours.
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