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Empire Hotel Hong Kong Wan Chai

33 Hennessy Road, Wanchai, Hong Kong

Recent customer reviews

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Very good

7.5

based on
3098 reviews

1969 reviews in English

Value for Money
7.4
Location
8.4
Staff Performance
7.3
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
6.8
All reviews (3098)
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Feng L. Families with older children China, October 7, 2013
nice to stay in this hotel

good location, location, and location
7.3
second time stay in this hotel, convenience to go everywhere, many restaurants around,
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Heinemann N. Business travelers Switzerland, October 7, 2013
very good very nice good loctaion good staff clean

very good very nice good loctaion good staff clean room near by bar
10
very good very nice good loctaion good staff clean room near by bar
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Parani C. Business travelers Thailand, October 6, 2013
Cheap breakfast, poor service

location
4
It was terrible. Poor breakfast buffet, basement. Don't touch anything otherwise you will be charged.
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Cheryl M. Couples Australia, October 3, 2013
very basic, not good area of city

location to conference venue
5
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Pui Y. Couples Hong Kong, October 1, 2013
nothing

nothing
7.7
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Yong W. Business travelers Malaysia, September 29, 2013
Poor customer service

Good location
6.3
The service of concierge is poor. Overall the service of the staff at the lobby is poor except those from front desk. The bed is 'curvy' shape!
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Ngoc D. Couples Vietnam, September 29, 2013
Small, clearning wasn't good,

Near the Citi.
4.3
I think they should change the cups by Terra-cotta cup.
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Bunchoo P. Business travelers Thailand, September 28, 2013
Convenient

Close to MRT,
7
Good staff, good location.
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Merie C. Groups Philippines, September 22, 2013
The hotel is accessible to shops, restaurant & MTR

Close to Causeway Bay, Admirality shopping malls (fashion walk, time square, queensway & pacific one). Close to the Peak Tram and wanchai mtr station.
8.3
It was a great experienced because the hotel is really accessible to everything (shops, mtr). I would love to stay here again..
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Ice L. Groups Singapore, September 22, 2013
Great Hotel Location, but Lousy Rooms..

Convenient Location, Easy Access to Airport
6.7
Lurv the convenient location of the hotel..however, room standards/conditions really need to be improved..toilet rolls were half used and no spare rolls were available..pillows were really worn & "flat"...bed was unstable and "shaky"...toiletries were insufficient for no. of persons staying in the room...
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