arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 3260 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 7.4
  • Staff Performance 7.3
  • Value for Money 7.5
  • Food/Dining 6.8

7 Flavia B.
Italy
September 18, 2013
great location, but the rooms are old & whetered
central location, swimming pool and good price

7.3 Sharon L.
Malaysia
September 17, 2013
Convenient location
central,nice ,classy
it was a good short stay,rooms clean except for ugly stains on bathroom floors and long bath.however i recommend this hotel for business stay only as it can be quite noisy at night

7.3 YUEN C.
Hong Kong
September 04, 2013
Great upgrade, room Clean and Conformable.
Convenience Transportation and Close to Restaurant and entertainment
Feeling good for the upgrade which the 1st time to try Empire Hotel and location is good for both business and dinning.

3.3 Carol B.
United States of America
September 06, 2013
unpleasant
free internet; location; nice staff (when they could understand what I wanted)
Only two of four elevators were working for 9 of the 10 days I was there. The staff did not speak English on the whole. The hotel corridors and rooms were not well-maintained.

7.7 TAN M.
Singapore
September 23, 2013
Value for money
Cost, location and service
Return to this hotel again as the value for money again is the key pull factor. Hard to find anything below HKD1000 with this level of comfort and size in Wanchai area. Will return again.

7.7 TAN M.
Singapore
September 23, 2013
Huge room by HK standard in this vincinity
Value, size of room, location
First choice for business meetings in Wanchai based on the cost and size of the room. Surrounding food and dining 24/7 is a lot a key convenience indicator. Comfortable and reasonable sound level considering it's located in the noisy part of Wanchai night entertainment.

9.3 Alexandra S.
Russia
September 13, 2013
Comfortable
Nice pool, comfortable bed, friendly staff
The room was ok, towels and bed fresh. Rooftop pool was great, and almost nobody was there, towels available. Gym is small, but basically i could find everything i need there. I would not recommend hotel breakfast to westerners, most of the food is more suitable for Chinese travellers, you can find a lot of nice food close to hotel at the same or lower price. Actually the only thing i didn't like is that during our stay (3 nights) only 2 evevators worked out of 4. Sometimes you had to wait for the elevator for 6-10 minutes. Staff informed they would only fix them in a month or so, which sounds strange to me.

7 Lei L.
China
August 28, 2013
Good Place to stay in Wan Chai
Clean, easy to get about, room is spacy

7.7 Xin L.
China
September 03, 2013
Better than imagined
high-speed internet, convinient to soppinmg malls and restaurants, but the sound inbsulation is bad, you can hear clearly what the next door talk about

8 WIKKI S.
Malaysia
August 26, 2013
Great location and clean room.
Excellent location, close to MRT. The food served for breakfast and restaurant is delicious and fresh.
I have a broken shower curtain in my room. The bed is soft and big. I had a good overnight stay in this hotel. I can't check in my hotel until 2pm because the room wasn't ready yet at that time. The hotel is surrounding with good restaurants but the hotel itself do serve good Cantonese food and breakfast. Will return for a short business trip in future.