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Empire Hotel Hong Kong Wan Chai

33 Hennessy Road, Wanchai, Hong Kong (Show on map)

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Formerly : Empire Hotel

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Area: Wanchai Number of Rooms: 363
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
2411 reviews

Value for Money
7.4
Location
8.3
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.4
Food/Dining
6.8
All reviews (2411)
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Ramyadarshni V. Solo travelers India, September 28, 2011
Great location. Friendly staff

central location. good concierge service. understanding staff
7
The stay at the hotel was a pleasant one. the staff are a friendly bunch. I do agree the language barrier but they were helpful. The room was neat and nice. I wouldve liked a better pool but I guess I could settle with the one I had. on the whole a cosy comfortable and pleasant stay
Nightlife Tip: good places to hang out at night. pretty close around.
Sean A. Solo travelers United Kingdom, September 27, 2011
Location is everything

location
6.7
The hotel needs renovating, but if you spend all your time outside the room, it's not a problem. I was upgraded to a suite room which was spacious and had a better bathroom. The pool is small but nice, although the sauna is cooler than outside. Breakfast was okay. The main draw of the hotel is its location.
Sightseeing/Attractions Tip: When you take the Peak tram, make sure you walk the circuit around the peak along Lugard and Harlech roads. It's peaceful and affords amazing views. Go along Lugard road first as it saves the best till last.
Wanida P. Business travelers Thailand, September 26, 2011
Convenient location

Great location
6
located near to mtr station with easy access to almost everywhere in town
Travel tip: Great location within walking distance to the station, with easy access to almost everywhere in town, to and from the airport. Also, good selection of eating places nearby. Recommended for business travellers who are looking for a convenient, safe and comfortable hotel, althought it can be a little pricey.
Craig P. Business travelers Canada, September 26, 2011
Recently Refurbished, clean

Great location for nightlife and restaurants
7.3
Have stayed at the Empire a number of times. Comfortable hotel with good service. Great location to subway, restaurants and night life. If you can get a room on the opposite side of Lockhart Rd., then it will offer a bit more quiet time.
Alexander L. Business travelers United States of America, September 26, 2011
good location, poor service

location
4.7
One of the worst hotels i'v stayd in my life. waiting time to get ice to the room is 1.5 hours. Room is small and smelly. Front desk clerks all have attatude and very unfrindly... Will never stay there again. My company booked 5 rooms, all of as left the hotel unhappy.
Kathy B. Business travelers Canada, September 25, 2011
Great location to everything

Very close to the convention centre with lots of restaurant options
9
nice hotel with very comfortable beds. very strange all glass shower...never have seen this before! lounge on 2nd floor handy for business meetings and internet
Nightlife Tip: Close to everything at night including many places to eat.
James T. Business travelers Australia, September 24, 2011
Great location, poor staff, average breakfast

Location
6.7
Internet connection frequently difficult, guest service phone generally slow to answer, staff need regular training with the emphasis on customer service. Buffet breakfast needs to be taken up a notch cf other 4 star hotels.
Hotel Feature Tip: Make reservations with Agoda otherwise a significant premium for walk up price.
Timothy P. Business travelers United Kingdom, September 22, 2011
Great location but rooms are tired

Very convenient at the price
7.3
The Empire had a revamp to the lobby, restaurant and facilities. They give the impression of decent hotel. However, the impression is relatively skin deep as far as the rooms are concerned. The corridors are dark and tired, bathrooms cramped. However, it is clean. Free Wifi in 2nd story lounge with complimentary beverages is a plus. The hotel is in the heart of Wanchai at the Central end making it very quick to Central by Cab. Sleazy nightlife is all around with live music bars and colourful patrons. If you get a good price for the room, it is worth it but the Conrad it is not.
Travel tip: Avoid the "dancing girl bars" in the area - truly awful rip offs.
Erdin E. Solo travelers Turkey, September 19, 2011
very good location and comfortable, helpful stuff.

very nice location, with a nightlife.
7.7
I liked the hotel, the district is one of the most known are. The convention center is very close 5 min. to walk only.
Nightlife Tip: There are some bars like Typhoon, which is very funny. Lot of tourist spent there time in the evenings.
Suriya S. Couples Thailand, September 19, 2011
The location is not to bad

Non
4.7
The checkin counter service very bad. They let's us wait about 1 hour for the room that we have booked. They are no response and dont say word sorry for the delay. It shown bad maners to the already booked guest.We missed the program for a trip to Nongping 360 on Sep 17,2011 from the delayed room seting up.
Sightseeing/Attractions Tip: Hotel locate in Fenwick rd. between Wanchai MTR and Adminarly MTR station, so you can plan to take a trip for shopping and go to many places by MTR ex. Disney land , Tsim sa tsui, Time square etc.. But from airport with luggauge you have to walk about 3-4 block from MTR and long way from subway intercahnge Hongkong&Centrl MTR station, very tired.

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Customer Reviews - Empire Hotel Hong Kong Wan Chai, Hong Kong

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