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Empire Hotel Hong Kong Wan Chai

33 Hennessy Road, Wanchai, Hong Kong (Show on map)

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Formerly : Empire Hotel
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Area: Wanchai Number of Rooms: 363
Free Wi-Fi

Recent customer reviews

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Good

7.5

from 2902 reviews

Value for Money
7.4
Location
8.4
Staff Performance
7.3
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
6.8
All reviews (2902)
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Shireen L. Business travelers Malaysia, May 31, 2012
good location, nearby convention centre

near to convention centre, at business district
6.7
rooms is abit small, besides, abit smooky inside the room for lower level
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Mei W. Groups Australia, May 31, 2012
Bad management

Convenient location
5
The staff was friendly and the location was great. But the hotel's management was not up to standard. We requested two separate beds during our booking with Agoda, repeated the request during check-in face-to-face with the receptionist and were still given a room with one bed. So we had to wait for a change of room. The room was not clean. The shelf to put luggage was dirty. So was the tray holding tea and coffee. There was no toilet paper in the room. And one bedside lamp was missing. These reflected poor training in the housekeeping staff. It's such a pity. I would have liked to stay in this hotel in future for its great location. But unless the cleanliness issue is resolved, I don't think I will book for it again. And we wanted to leave our luggage there for 3 days while we visited Taiwan and they charge for HK$10 per day per piece. Not sure if it's standard or not. And it's near to pub areas. For those who like night life, that's good. But for those who want to sleep well at night, it's too noisy.
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David P. Solo travelers Australia, May 30, 2012
Location is good but rooms are small

Location is good for both business traveler and tourist.
7.3
Rooms are quite small but functional. I did have some difficulty communicating with front office staff in English.
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Michael H. Business travelers United Kingdom, May 28, 2012
Rather noisy location, and very small rooms.

Location is optimal
4.7
Very small room, with twin beds pushed together to make a double!! Very small bathroom and an impossibly small wardrobe with no drawers. Not eevn the hangers would fit into the wardrobe without them being at a 45 degree angle!! Poor selection of TV channels too
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Weerapat P. Families with older children Thailand, May 27, 2012
nice service

downtown
7.3
room is small,bathroom have smell.no wifi but lobby and conciours have sevice mind
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Huatlee T. Business travelers Malaysia, May 26, 2012
good location

clean
8
a clean hotel at wan chai, near to the exhibition center and restaurants are around corner.
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Volker J. Solo travelers Germany, May 20, 2012
Great location for business and nightlife.

Location
6.3
Clean, relatively new rooms. A bit small, but ok. If you dont stay for hours in the room its a good location, especially if you are into Hong Kongs nightlife.
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Marc-Olivier L. Business travelers Finland, May 19, 2012
very nice hotel

hospitality
8
good and comfortable hotel very well located rooms are enough clean and suitable
Nightlife Tip: for every aspect of your trip
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Dror B. Couples Israel, May 17, 2012
Lovely hotel and service with a smile

best features of the hotel
9.7
We loved very the hotel, the service and the staff were very good, it's a gret location and we Recommend to arrive at the hotel...
Shopping Tip: a lot of malls..
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Yvonne B. Couples Australia, May 14, 2012
Great location but small rooms

Location, access to public transport, helpful staff, guest louge with free wiifi
7.7
staff were very helpful with regard to directions, to organising taxis, transport to airport and advice re transport - eg, taxi same price as the airport shuttle bus and quicker. we arrived via airport express train and taxi, but departed by taxi ( approx pp). wanchai metro station approx 150 metres, and tram 50 metres from hotel so excellent transport options. hotel buffet breakfast fair and unvarying, with poor coffee and reconsituted fruit juice; but excellent italian cafe and providore "il bel paese" 30 metres from hotel in hennessy rd which sold freshly squeesed orange juice and very good coffee. room small but good comfortable qs bed and good airconditioning. compact bathroom was well appointed with plugs that worked, also shower and bath.'city view' was of back courtyard and some dismal highrise and medium rise dwellings. guest lounge had very good ambience, food and beverage options, free wiifi.
Restaurant Tip: Funky french bohemian restaurant "Le Marron", BYO wine and very good food. Address: 12F Ying Kwong Building, 2-6 Yee Wo St CWB HK. Excellent chinese restaurant at the Peak tower Level 2 : Tien Yi The pawn, Johnston St, near hotel is good but with loud music, English food and good selection of wines Very unimpressed with our tailor off Nathan Rd, Golden Crown Building. Caveat emptor!
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Customer Reviews - Empire Hotel Hong Kong Wan Chai, Hong Kong

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