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Empire Hotel Hong Kong Wan Chai

33 Hennessy Road, Wanchai, Hong Kong (Show on map)

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Formerly : Empire Hotel
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Area: Wanchai Number of Rooms: 363
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
1033 reviews

Value for Money
7.3
Location
8.4
Staff Performance
7.1
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.3
Food/Dining
6.7
Business travelers (1033)
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Diwakar C. Business travelers United States of America, February 8, 2015
stay at empire hotels.

location, breakfast, customer service.
8.3
Haytham S. Business travelers France, February 7, 2015
good value for money

location, staff, room
6.3
Staff recognizes regular customers...got upgraded to suite room...that was great...room was very spacious...
Haytham S. Business travelers France, February 3, 2015
good address in wanchai for biz traveler

location, room size and cleaniness, bedding is comfortable
6.7
I am regular at this hotel, during my last couple of stays I enjoyed a free upgrade to suite room, very spacious with a small desk useful for my business trip...staff tries to offer a personalized service...I struggled though with the aircon, room was cold...
Pascal L. Business travelers France, January 31, 2015
cold stay

location, room size,good service
6.3
the main issue of this hotel is that it is not ready at all for cold weather outside. i had to ask for 2 mobile heaters but this was not even sufficient to get a normal temperature inside the room. the hotel has also to reniew the batroom equipment as well as the carpets
Michael P. Business travelers United Kingdom, January 29, 2015
No Service

The location
3.7
Located in Central Wanchai it is close to the ferry and MTR. I stayed on a club floor room, which is quite funny is there turns out there is no club floor. There is a very basic club lounge on the 2nd floor with no windows and no service - it is more of a waiting room than a lounge. There is no club floor check-in so I queued for 30 minutes to check in. All meals are buffet style in the 'restaurant' in the basement, which would be better described as a canteen. Restaurant seating is in long rows of table, not individual tables, so you get to know the copious Mainland Chinese tourists very well - not everyone's idea of 4 star dining. I have cancelled my next booking at this hotel. If you want a base in Wanchai and nothing else this is okay. If you expect any service choose somewhere else. No soap refill in 7 days, a Chinese newspaper everyday, which I explained several times that I couldn't read as I don't read or speak Chinese (please check my passport) so that service stopped.
Yip B. Business travelers Singapore, January 23, 2015
Good location and generally decent hotel

hotel is good in terms of location but can be improved in terms of better wifi from room. overall a decent biz hotel.
6.7
Mengchuan H. Business travelers Taiwan, January 15, 2015
Good

Good
8
Yes
Nick H. Business travelers United Kingdom, January 10, 2015
A good Hotel

Location, Location, Location
8.3
Quite good. No problems to report
Haytham S. Business travelers France, January 9, 2015
good location in wan chai

location, breakfast, room comfort
6
Well located in wan chai area, pretty dustant from the bars in wan chai, breakfast is very decent, staff is pretty customer centric
Leonid K. Business travelers Russia, December 24, 2014
Good price in comparison of other hotels in HK

price, location, room size
7
It was generally OK. Cannot say more. The hotel itself situated in the center of nightlife - Wanchai Lockhart Road. Plenty of bars and restaurants nearby. All HK hotels are very expensive, so this one was just OK for asked price taking account on location, room size etc.

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Customer Reviews - Empire Hotel Hong Kong Wan Chai, Hong Kong

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