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Empire Hotel Hong Kong Wan Chai

33 Hennessy Road, Wanchai, Hong Kong (Show on map)

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Formerly : Empire Hotel
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Area: Wanchai Number of Rooms: 363
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
1012 reviews

Value for Money
7.3
Location
8.4
Staff Performance
7.1
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.3
Food/Dining
6.7
Business travelers (1012)
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Irene C. Business travelers Hong Kong, December 3, 2014
Fair deal

Good location, quiet, safe
6
Chen A. Business travelers United States of America, November 22, 2014
Service not as good as before

location, swimming pool, breakfast
7.7
Concierge unwilling to call the taxi, they ask you to do it yourself. Imagine hauling a big luggage on the confusing Hong Kong roadside. Really annoying and unfriendly. There is a taxi driver look-alike hang out by the door regularly, soliciting airport-only service. The most efficient way is to get a cab to Hong Kong station at Central, check in is right there. Then take the express for only about 20 minutes to get to the airport. I don't mind tipping the guys at Concierge, I just don't understand why they don't want to make extra buck.
Luisa L. Business travelers Philippines, November 21, 2014
dirty bathroom

location
4.7
Patrick S. Business travelers Germany, November 11, 2014
Great location but a bit run down

Location, Location, Location
6.3
Great location and value for money but not really suitable for a business trip. The room was quite old and small - almost impossible to squeeze on the chair between the bed and the desk for working. Due to the old windows the road noise was very present. Will probably look for another option next time.
Trevor D. Business travelers Australia, November 10, 2014
Breakfast and restaurant staff

The location was perfect for our needs. It was the best value for money given the high cost of hotels in Hong Kong. Good dining places nearby.
5.7
The room was quite small and the bathroom with all 3 necessities, even smaller making it impossible for more than one person to use the facilities at one time. The breakfast dining provisions and staff were very disappointing. The menu had no variation and it often ran out of items well before it closed, such as orange juice and coffee on a regular basis. Inadequate seating area for the Hotel's guests meant my wife and I on two occasions had to sit at different tables. The staff went about their business without a smile or greeting to the guests.
Seow Y. Business travelers Singapore, November 1, 2014
Location

Location, staff friendliness,
7.3
Staff was friendly on check-in. Helpful in my requests or questions. Only problem was the poor water flow in my shower in room 2012.
Cheung C. Business travelers Hong Kong, November 1, 2014
Big room, good location, good price

Big room, good location, good price
8
Big room, good location, good price
Feng L. Business travelers China, October 31, 2014
good to stay in this hotel

great location, location, location
7.3
i stayed several time in this hotel, great location for my business, lots of food to choose, great night life place.
Bernadette F. Business travelers Philippines, October 27, 2014
Empire hotel is very nice

Near everywhere, save transport
7.7
It's good I like the room the cleaner lady are nice but the consirge counter poor service
Vithiwat R. Business travelers Thailand, October 23, 2014
Convenient city centre

convenient, centrally located, fine hotel
6.7

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Customer Reviews - Empire Hotel Hong Kong Wan Chai, Hong Kong

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