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Empire Hotel Subang

Jalan SS16/1, Subang, Kuala Lumpur, Malaysia 47600 (Show on map)

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Area: Subang Number of Rooms: 198
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
2322 reviews

Value for Money
7.5
Location
8.1
Staff Performance
7.8
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (2322)
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Chan K. Business travelers Malaysia, April 25, 2015
Great Stay

room, food and envorment
8
great stay and enjoy
Carolyn H. Solo travelers United Kingdom, April 20, 2015
Great hotel if you need to be in Subang area

Location, access to mall, access to restaurants
8.7
I stayed here alone after a visit with my husband, which we both enjoyed. It was a good but different experience being on my own. There was a wedding in the hotel that weekend and I felt a bit embarrassed to be walking through the main reception in my sweaty gym gear. I also got the wrong information from reception about the gym opening times (they gave me the public holiday short opening times instead of the weekend ones). Thank goodness I went up to check the gym out anyway - turns out they were open far earlier than advised. I told the head of staff about it and politely asked that their staff be re-informed. The gym is amazing - everything you could want and plenty of it so it's a real advantage to the hotel (although you have to walk out towards the mall and get a separate lift round the corner, which was a bit confusing). The staff were great about letting me have my friend over for the huge buffet breakfast (as my room booing was originally for two persons including breakfast, but only I could travel) and the concierge and outside security were also especially lovely about letting my driver wait outside for me while I dropped some bags in my room. I will always choose the Empire as it is so handy for my college and meets all my needs, but it is a great choice for anyone requiring accommodation in the Subang Jaya region. I'll probably ask if there is a function on when I check-in though, for the sake of the function guests!
Mohd K. Families with young children Malaysia, April 19, 2015
Delayed checking in due to system down.
4.3
Turn-off and frustrated due to system down when we reach for check-in. Have to wait about half n hour. Living me, my wife, son and another 2 families clueless. Should have offered us we welcome drink plain water at least while waiting..but none! Corridor plaster ceiling with very bad leaking water mark. Leave it untidy! The shower coloured frosted tampered glass is still can see through the shadow while changing clothes and bathing. Overalll very bad positioning and the layout design of the room. That was our first and last check in at your Hotel. Regards,
Sanif S. Families with young children Indonesia, April 13, 2015
recommended

spacy, strategic location, comfortable
9
Duangta S. Families with older children Thailand, April 13, 2015
clean and comfort

Location is good. Clean place.
8.7
I got good services from housekeeper. Local is convenient to find international food. But no swimming pool for children.
Paul S. Business travelers Malaysia, April 12, 2015
location

location, cleanliness, convenience
6.3
Jason T. Business travelers Malaysia, April 11, 2015
Empire Hotel

Location is linked to Empire shopping mall. Hotel room is nicely decorated and clean. Breakfast taste is fine.
6.7
Hotel is insufficiently staff from check in counter to coffee house. Conceige was never staff and calls never answered. However, room was clean nicely and toiletries were top-up daily.
Ooi L. Solo travelers Malaysia, April 5, 2015
still my favourite hotel in KL

friendly stuff, location wise, varieties
8
being travel couple time to KL every year, mostly stayed with empire hotel if I can, friendy stuff and good service, location wise with shoppingmall next to the hotel. varieties food option to choose with. love it! downside I guess the hotel room is getting abit old, need maintain better, upgrade and service.
Hanis N. Groups Malaysia, April 5, 2015
Good except for leaking ceiling

food, room, privacy
7.7
Karen N. Families with young children Malaysia, April 4, 2015
Location

Location room size value for money
7.3

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Customer Reviews - Empire Hotel Subang, Kuala Lumpur

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