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Empire Hotel Subang

Jalan SS16/1, Subang, Kuala Lumpur, Malaysia 47600 (Show on map)

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Area: Subang Number of Rooms: 198
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

from 2374 reviews

Value for Money
7.5
Location
8.1
Staff Performance
7.8
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (2374)
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Thean B. Business travelers Malaysia, June 7, 2015
Poor service, the plate during breakfast is bad
5
This customer has only rated this hotel and has not submitted any comments.
Karen L. Couples Malaysia, June 6, 2015
Stay in Empire Hotel Subang

Breakfast,cleanliness, good room service
5.7
Air cond in the room spoilt the next morning I stayed. They extended my stay to 8pm for check out. Even though they extended my stay in the hotel till 8pm but the access card to the room is not updated. We went to lobby to check again with them. They updated our card and let us know that they have updated the access to 8pm. However, when we want to go scan our room's card in the hotel lift, it denied. This make us have to come out from the lift to check with the lobby again. And again they did the same thing and told us that the card is ready. But the result were the same. This just make us so frustrated with the service over there. This has make us to move in an and out of the lobby and the lift for three times until the things get settled.
Soon S. Business travelers Malaysia, June 6, 2015
comfrotable stay

clean big room and nice stay
6
Great exp
Aggie K. Business travelers Malaysia, June 6, 2015
Good

clean & comfortable , friendly staff , nice location
7.7
Kum F. Families with older children Singapore, June 2, 2015
Unique arrangement of functional areas

Very clean, Check in and out were smooth, Staff were professional and helpful
8.7
Have stayed at many 4 star hotels worldwide. First time, encountered the bathroom located in the middle of the room. Allowed use of desk area as a private study whilst my son slept in the bed area. Downside was the glass partition of the bathroom was not 100% opaque, so privacy is an issue. Wifi was limited to 2 devices logged in at a time, and there was a constant need to relog in, as well as to call the concierge to reset, when we change devices, from smart phone to tablet, to laptop. Breakfast was good, with decent offering of local food and some bread and cereal for western tastes. Didn't like the access to the gym, which required going via the dank car park basement, and using an isolated lift which was not well maintained ( the "up" button had fallen out exposing wires) and the lift could not open at that B1 level. You had to walk the emergency staircase to the lower level to get to the lift. Taxis were reluctant to drop you at the hotel porch, as there is a charge for entry into the hotel grounds from the main road, so you get wet when you alight by the roadside. Hotel is in same building as lots of upmarket eating places. Overall, enjoyable stay.
Eddie O. Business travelers Australia, June 1, 2015
empire hotel

food, room and near mall
8.7
great
Lim H. Business travelers Malaysia, May 31, 2015
Good location near shopping mall

Good location,breakfast buffet,service
10
Very satisfied,good variety of buffet,good location ,attached to a shopping mall,good services
Theng M. Families with older children Malaysia, May 31, 2015
air conditioning not functioning

clean
5.7
Why still offer the room when the air conditioning is not functioning. Whole family lost 1 night of sleep as it was very hot. Practically the whole hotel is hot. If you know the air conditioning is not functioning please do not offer it.it will save our hassle of shifting room. Just disappointed.
Mang Y. Couples Malaysia, May 30, 2015
Good hotel

Good location, room is clean and staffs are nice
8.7
Very satisfied with this hotel, will come on the next trip subang.
Phang C. Business travelers Malaysia, May 26, 2015
Good business hotel

Next to shopping mall, easy access, good staff performance
7.3
Great and pleasant stay

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Empire Hotel Subang Kuala Lumpur - FacadeEmpire Hotel Subang Kuala Lumpur - Front DeskEmpire Hotel Subang Kuala Lumpur - LobbyEmpire Hotel Subang Kuala Lumpur - Front DeskEmpire Hotel Subang Kuala Lumpur - GymEmpire Hotel Subang Kuala Lumpur - Kitchen Art BrasserieEmpire Hotel Subang Kuala Lumpur - Kitchen Art BrasserieEmpire Hotel Subang Kuala Lumpur - Kitchen Art BrasserieEmpire Hotel Subang Kuala Lumpur - Emperor Ballroom Empire Hotel Subang Kuala Lumpur - Emperor Ballroom Empire Hotel Subang Kuala Lumpur - Di Wei Empire Hotel Subang Kuala Lumpur - Di Wei Empire Hotel Subang Kuala Lumpur - Di Wei Empire Hotel Subang Kuala Lumpur - Di Wei Empire Hotel Subang Kuala Lumpur - Meeting RoomEmpire Hotel Subang Kuala Lumpur - Meeting RoomEmpire Hotel Subang Kuala Lumpur - Meeting RoomEmpire Hotel Subang Kuala Lumpur - Pub/LoungeEmpire Hotel Subang Kuala Lumpur - Pub/LoungeEmpire Hotel Subang Kuala Lumpur - ConciergeEmpire Hotel Subang Kuala Lumpur - FacadeEmpire Hotel Subang Kuala Lumpur - Sanctuary 2 Bedroom SuiteEmpire Hotel Subang Kuala Lumpur - Sanctuary 2 Bedroom SuiteEmpire Hotel Subang Kuala Lumpur - Premier DualisticEmpire Hotel Subang Kuala Lumpur - Sanctuary 2 Bedroom SuiteEmpire Hotel Subang Kuala Lumpur - Sanctuary 2 Bedroom SuiteEmpire Hotel Subang Kuala Lumpur - Premier EssentialEmpire Hotel Subang Kuala Lumpur - Premier EssentialEmpire Hotel Subang Kuala Lumpur - Premier DualisticEmpire Hotel Subang Kuala Lumpur - RestaurantEmpire Hotel Subang Kuala Lumpur - RestaurantEmpire Hotel Subang Kuala Lumpur - Pub/LoungeEmpire Hotel Subang Kuala Lumpur - RestaurantEmpire Hotel Subang Kuala Lumpur - Exterior

Customer Reviews - Empire Hotel Subang, Kuala Lumpur

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