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Empire Hotel Subang

Jalan SS16/1, Subang, Kuala Lumpur, Malaysia 47600 (Show on map)

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Area: Subang Number of Rooms: 198
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
94 reviews

Value for Money
7.4
Location
8.3
Staff Performance
7.8
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.3
Families with older children (94)
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Sharifah A. Families with older children Singapore, October 12, 2014
Near Subang Airport, connected to Empire SC

shopping, nearby Subang airport, good food can be found easily.
9
at the counter, i requested for Suite. The two front desk male staffs that attended me - Azrul and Andrew was wonderful Their service is highly recommended! But there was this female front desk called Balqis if im not mistaken. She was rude and rough. When i ask her a question, she looked at me like as though she owns the hotel. Her customer service was is really bad!! I hope something can be done to her attitude and service excellence in this hotel industry. She was the only set back we had during out stay there.
Poon A. Families with older children Hong Kong, October 5, 2014
Nad experience about the user unfriendly secutity.

Good location, surrounding shopping malls.
5.7
Good security, but extreamly strict for vistors with multi rooms. I booked 4rooms for two nights for my friends and family to attend my wedding, we were assigned to different floors, this is not a problem, but the serious problem is that we're not allowed to access to each floor except the particular floor by using the keys, as we are a group and we need to go to each orher's room to get prepared for the wedding stuffs.....we feel very very inconvenient for such unfriendly security arrangement....I asked for specialy allowance but was rejected by your staff, which I feel very disappointed....you are not helping your clients and not providing convenience to them! I, my friends and my family won't consider this hotel any more in the future!
Calvin Y. Families with older children Malaysia, September 21, 2014
Good but...

Location, breakfast, helpful staff.
7.7
Initial 4 bedroom room has a small portion ceiling which was leaking water so had to request to change room! 2nd room was good except the bathroom shower temperature was erratic, complained to front desk but was told this is "normal" due to being on higher floor? Also had to request for the complimentary newspaper as was not given early morning. Other than that the location was good, parking can be challenging especially during weekends and function nites. Helpful friendly staff. My 3rd stay at this hotel.
Kwai H. Families with older children Malaysia, August 24, 2014
A conveniently located hotel

Friendly, helpful and courteous.
7.7
Quite pleased with the overall staff of the hotel. Encountered some disappointments with the transportation desk located at the lower ground floor of the hotel. From my experiences, get a call cab on your own.
Chi S. Families with older children Malaysia, August 23, 2014
Strategic location

Close proximity to supermarket and train station, room is quite spacious
8.3
Jim R. Families with older children United States of America, August 8, 2014
Nice place to stay.

The breakfast was amazing here. The hotel is attached to a mall with several restaurants.
9.7
Nurshazrini S. Families with older children Malaysia, July 29, 2014
great hotel close to mall

clean, fast and easy access
7
my stay was fair, the room was clean, the gym is located at the mall, the hotel just next to the mall is so convenience to eat and shop
Liew C. Families with older children Malaysia, July 22, 2014
The hotel to stay for family

Cleaniness, location and shopping
8.7
Enjoyed the stay just to sad it was only a day due to work commitment.
Chea C. Families with older children Malaysia, July 6, 2014
New Hotel

lcation, cleanliness and value for money
9.3
Calvin Y. Families with older children Malaysia, June 29, 2014
Good improved stay.

Location, near shops eateries, near airport.
8
Much improved with helpful check-in staff. Rooms has functional items. Could be more competitively prioed. Overall, satisfied.

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Empire Hotel Subang Kuala Lumpur - FacadeEmpire Hotel Subang Kuala Lumpur - Front DeskEmpire Hotel Subang Kuala Lumpur - LobbyEmpire Hotel Subang Kuala Lumpur - Front DeskEmpire Hotel Subang Kuala Lumpur - GymEmpire Hotel Subang Kuala Lumpur - Kitchen Art BrasserieEmpire Hotel Subang Kuala Lumpur - Kitchen Art BrasserieEmpire Hotel Subang Kuala Lumpur - Kitchen Art BrasserieEmpire Hotel Subang Kuala Lumpur - Emperor Ballroom Empire Hotel Subang Kuala Lumpur - Emperor Ballroom Empire Hotel Subang Kuala Lumpur - Di Wei Empire Hotel Subang Kuala Lumpur - Di Wei Empire Hotel Subang Kuala Lumpur - Di Wei Empire Hotel Subang Kuala Lumpur - Di Wei Empire Hotel Subang Kuala Lumpur - Meeting RoomEmpire Hotel Subang Kuala Lumpur - Meeting RoomEmpire Hotel Subang Kuala Lumpur - Meeting RoomEmpire Hotel Subang Kuala Lumpur - Pub/LoungeEmpire Hotel Subang Kuala Lumpur - Pub/LoungeEmpire Hotel Subang Kuala Lumpur - ConciergeEmpire Hotel Subang Kuala Lumpur - Facade

Customer Reviews - Empire Hotel Subang, Kuala Lumpur

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