Excellent 8.3
Based on 2785 reviews

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About Emporium Suites by Chatrium


The 5-star Emporium Suites by Chatrium is located atop the stylish Emporium Shopping Center, gazing out onto the greenery of Benjasiri Park. Located on Sukhumvit Road and attached to the Phrom Phong BTS station, it offers easy access to the rest of Bangkok as well as on-site shopping, entertainment, and restaurants. Rooms are suite style, spacious and elegantly decorated with all commanding spectacular views of Bangkok. Facilities include a free-form swimming pool, outdoor Jacuzzi, and fully equipped fitness center. Offering the ultimate in contemporary luxury living combined with renowned Thai hospitality, Emporium Suites by Chatrium incorporates the convenience of a serviced suite with the amenities and service of a 5-star hotel.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park
  • Airport transfer
  • Rental car

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

For kids

  • Swimming pool [kids]

Food & beverage

  • Convenience store
  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Vending machine


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area
  • Shared lounge/TV area

Health and security

  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes
  • Check-in [24-hour]

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
  • Japanese
  • Thai
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Please note that for children who sharing the same bed with their parents, there is an additional cost of daily breakfast per child. The cost is 50% discount off an adult price.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 2200 THB
Breakfast Charge (when not included in room rate): 706 THB
Check-In From: 02:00PM
Check-Out Until: 12:00PM
Distance from City Center: 0 km
Distance to Airport: 35 km
Internet Usage Fee: 0 THB
Non-Smoking Rooms / Floors: yes
Number of Floors: 17
Number of Restaurants: 1
Number of Rooms : 378
Parking Fee (per day): 0 THB
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2000
Year Hotel Last Renovated: 2011
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Verified traveler reviews

Filter by traveler type

  • Cleanliness 8.4
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.9
  • Food/Dining 7.7

OLIVIA W. from United Kingdom
Families with older children
Stayed one night in August 2016
Helpful and flexible staff
We were Upgraded to a really spacious room So our family of four weren't cramped. The pool is amazing. Great massage in the spa.
Reviewed August 28, 2016

Charlie Y. from United States
Business travelers
Stayed one night in August 2016
Always love it here
Clean nice rooms
Reviewed August 28, 2016

Guntram W. from Canada
Families with young children
Stayed 13 nights in August 2016
Best Location and Best Staff
The Location can not be beat, the staff including the Manager was great. The Hotel is not the newest, bust very nice for the price. You are steps away from 4 high end shopping malls, including a high end grocer for all your needs. You can enjoy your entire vacation without ever having to go down to street level as the BTS is attached to the elevated promenade between all 4 shopping districts that encompass the Emporium complex. We would definitely book again.
Reviewed August 25, 2016

wiphaphorn S. from Thailand
Families with young children
Stayed 3 nights in July 2016
Over all is great,
normally when I go to 5 stars hotel like this the staff will always recognize and say hi to me, but the emporium suite doesn't.
Reviewed August 25, 2016

Chua H. from Singapore
Solo travelers
Stayed 4 nights in August 2016
Acceptable Hotel
This is my first time staying in this hotel. Overall was acceptable but few areas really need to improve. Bf spread wasn't really up to a 5 stars standard as compared to other hotels. No assistance was observed for that concierge behind his desk when I checked in close to midnight .Toilet shower head wasnt in good working condition
Reviewed August 21, 2016

Abdul M. from Qatar
Families with young children
Stayed 2 nights in August 2016
Repeated visitor
This is my second time to emporium suites
Reviewed August 16, 2016

DANIEL Y. from Singapore
Families with young children
Stayed 2 nights in August 2016
It's all in the Location
Large rooms with average fittings and at a premium price point may not be best value along Sukhumvit. But it's location trumps any downside. BTW access and next to EmQuartier where dining options abound, although on a pricier end of the scale
Reviewed August 16, 2016

Yin C. from Malaysia
Stayed 3 nights in August 2016
Very good location
Good locatiom
Reviewed August 15, 2016

NOR W. from Malaysia
Business travelers
Stayed 3 nights in August 2016
Emporium Exprience
Thought it will be a great stay, no doubt the room are huge but the bathroom are so pathetically small. The shower head are old fashion which the bracket doesn't seats stills and constantly going to the side of the wall. I've to hold it otherwise it will moved and water will drip to the side and make the whole bathroom wet. Overpriced for a something that you expect more from this hotel. The lift takes ages to come down and up and got to wait. F&B breakfast staff don't understand a simple order of pancakes which the order was not done. I won't stay in this hotel and will not recommend to anyone.
Reviewed August 15, 2016

Warapon H. from United States
Families with young children
Stayed 2 nights in August 2016
Not worth the money
Not impressive, not very warm welcome selected customers to give out a welcome refreshments. The room super has a weird configuration, very small room I meant small with such a little amenities not even have a slippers for a guest and the tiny bath room ever........the worst part is room super smelly like walking in the Kitchen :( for five stars hotel this is not represent that at all. Don't want to talk about breakfast No! The only good part about this hotel is it set on the top of an amazing shopping mall that it! I stay in another hotel the night before it is a smaller hotel less expensive almost a half of the price. I has an amazing experience in every ways. I am not going back to Emporium Suits hotel again if I have another choice. Don't let the picture and the rate 5 stars fool you.
Reviewed August 10, 2016


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