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More about this hotel:
    Nearest transport:
  • Chiang Mai Railway Station (2.0 Km / 24 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Chiang Mai International Airport (3.9 Km)
    Customer comments:
  • "Clean rooms", "Fair price", "Good breakfast", "Location is good"
    Top nearby attractions:
  • Chai Mongkol Temple (0.7 Km / 9 min walk)
  • Fah Lanna Massage (0.9 Km / 11 min walk)
  • The Peak Adventure (1.0 Km / 12 min walk)
  • Night Plaza Market (1.1 Km / 14 min walk)

Note: Distances are measured as a straight line.

Empress Hotel

199/42 Changklan Road, Chang Khlan, Chiang Mai, Thailand 50100

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Features of Empress Hotel


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • massage
  • outdoor pool
  • pool (kids)
  • sauna

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Thai

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Hotel Description
The glass tower high-rise of Empress Hotel offers 375 tasteful rooms that offer great views of the...see more The glass tower high-rise of Empress Hotel offers 375 tasteful rooms that offer great views of the city, river, and mountains. Located in a quiet area alongside a park, the property is a 15-minute walk from Chiang Mai’s famous night bazaar. This 4-star hotel is also a 10-minute drive from the airport. There are many excellent onsite restaurants for guests to choose from - including The Brasserie, a newly decorated grill room that offers grilled meats with fine wines and decadent desserts. The breakfast buffet has an excellent assortment of international food to keep guests full throughout the day. If you’re looking for a special and unique experience, look no further than Empress Hotel.
Hotel Policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (1513)

Business travelers (177)

Couples (554)

Solo travelers (253)

Families with young children (180)

Families with older children (188)

Groups (161)

Excellent
8.3
Value for Money
8.3
Location
8.1
Staff Performance
8.4
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
All reviews (1513)
Sort by:
Donald D. Couples
United States of America, January 26, 2016
Nice Hotel

Extensive breakfast buffet, staff, location.
8.7
The breakfast buffet is great. They have an egg station and extensive choices both American and Asian. The staff is really helpful and courtesy. The rooms are a little small and dated for a 4 star hotel. The location is good, it's on a main street and easy to get a tuk tuk. It's close to the night market.
chin E. Families with older children
Malaysia, January 07, 2016
Pleasant & comfortable hotel.

All the staff that served us were very pleasant, helpfull & the management went out of their way to show their appreciation for our patronage.
7
Although Hotel is located away from the busy restaurant & shopping areas, our stay was very pleasant & comfortable. Will definitely consider coming back.
Suree L. Couples
Thailand, January 06, 2016
Good

Very good staff attention
9.3
James O. Groups
United States of America, January 04, 2016
Great stay!!

Room comfort and cleanliness, Friendly and helpful hotel staff, location
8
Our stay was PERFECT. I can only speak to one problem. The wifi access was really poor. Otherwise, a great hotel for us.
Brian M. Families with older children
Malaysia, December 31, 2015
Perfect Getaway

Reasonably priced rooms with a yummy breakfast buffet (best hotel waffles we've ever had); central location to attractions and great scooter rental just around the corner
8
richard W. Solo travelers
Australia, January 03, 2016
Nice hotel and reasonable value

Close to old city, good pool, nice food
8
Was a nice place although slightly expensive first night. Good area and 10 min walk to old city.
Marina S. Couples
Brazil, January 12, 2016
Far from city center

Spacious room; clean; good breakfast
6.3
Rooms are a bit old dated but clean; location is far from center (~15 min by car) and not so many good options of restaurants close
Jessica N. Families with young children
Mauritius, January 28, 2016
beautiful hotel

comfort, pool and food
7.7
we had a great stay at the Empress. The hotel is huge and beautiful. looks better than pictures. it is an old hotel, with an old feel to it, but it has been renovated. we booked 2 connecting rooms for 4 nights. we had a free pick-up from the airport. upon arrival at the hotel, check-in was swift and we went to our rooms where we had complimentary goodie bags (chocolates, cookies, juices) and fruit trays. we found that to be very considerate. Breakfast was a huge spread with plenty of choice. The staff was polite and charming. not always understanding english but that was ok. we were in thailand, after all (we also could not speak in thai)...no language barrier though....everything was done with smiles and kindness. the bathrooms were a bit small and water will get out of the tub because there was a fixed showerhead in the tub! that was a bit of an oversight in the renovating, i guess... room service was great. the first night, we reached we wanted room service but were told the chef was out and we could only have limited stuff. fortunately, the food vendors were right on the street a few metres away and we could get our dinner. we spent mornings at the pool area and it was delightful.
Zainul A. Couples
Malaysia, January 01, 2016
Disappointment

Location staff pick up transport
4.7
Kym A. Solo travelers
Australia, January 01, 2016
My first time in Chiang Mai

space of room, room housekeeping, location
8

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