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Customers like this hotel for:
    Nearest transport:
  • Chiang Mai Railway Station (2.0 Km / 24 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Chiang Mai International Airport (3.9 Km)
    Customer comments:
  • "Clean rooms", "Fair price", "Good breakfast", "Location is good"
    Top nearby attractions:
  • Chai Mongkol Temple (0.7 Km / 9 min walk)
  • Fah Lanna Massage (0.9 Km / 11 min walk)
  • The Peak Adventure (1.0 Km / 12 min walk)
  • Night Plaza Market (1.1 Km / 14 min walk)

Note: Distances are measured as a straight line.

Empress Hotel

199/42 Changklan Road, Chang Khlan, Chiang Mai, Thailand 50100 (Show on map)

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"The Checkin staff, the dinning room experience-Overall..."

VIJAYKUMAR, Canada November 18, 2015

Features of Empress Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • massage
  • outdoor pool
  • pool (kids)
  • sauna


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Thai

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Sale ends soon!
Hotel Description
The glass tower high-rise of Empress Hotel offers 375 tasteful rooms that offer great views of the...see more The glass tower high-rise of Empress Hotel offers 375 tasteful rooms that offer great views of the city, river, and mountains. Located in a quiet area alongside a park, the property is a 15-minute walk from Chiang Mai’s famous night bazaar. This 4-star hotel is also a 10-minute drive from the airport. There are many excellent onsite restaurants for guests to choose from - including The Brasserie, a newly decorated grill room that offers grilled meats with fine wines and decadent desserts. The breakfast buffet has an excellent assortment of international food to keep guests full throughout the day. If you’re looking for a special and unique experience, look no further than Empress Hotel.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

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All reviews (1487)

Business travelers (174)

Couples (544)

Solo travelers (249)

Families with young children (177)

Families with older children (184)

Groups (159)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1487)
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VIJAYKUMAR S. Solo travelers
Canada, November 19, 2015
A beautiful experience-Value for Money-Polite

The Checkin staff, the dinning room experience-Overall courtesy
Limiting myself to the 2000 Characters will not do justice to the excellent service, excellent food, Value for money and all the +++++ that I wish to write here! therefore I am going to email the directors of the Empress Hotel to Commend them on the great Staff that they have to serve the travellers who choose this hotel. These visitors like myself will in one voice say 'its the best that one can expect' Thanks to all of you at the Empress for every detail you did not leave out to make our stay just PERFECT Special thanks to Ms.Ratchaneekorn Chamsuksai (Room Division Manager) and Mr.Vichit Burranupakorn ( service Controller) for their extraordinary helpfulness in making our stay ksunforgettable-Than
Piyamaporn I. Business travelers
Thailand, November 18, 2015
Allergic room

Great convention hall
Naparat J. Business travelers
Thailand, November 17, 2015
Nice location but the breakfast is quiet not good

Nice location , Grand hall for AEC congress
Service was very good But breakfast was not delicious
Bireswar R. Families with older children
India, November 17, 2015
Old but well maintained Hotel

Location , Cleanliness, Comfort
Very comfortable.
klaus B. Solo travelers
Germany, November 08, 2015
deceant choice in Chiang Mai

staff friendly
My stay was pleasant. If you need a good view over the valley book one of the upper floor rooms.
Mark C. Families with young children
United Kingdom, October 28, 2015
Comfortable Stay at the Empress hotel

Friendly and helpful staff. Spacious rooms. Excellent value for money.
We were a family of 6 including 3 small children. The hotel was very comfortable and the 2 rooms we stayed in were spacious enough for all of us to sleep.
Mark F. Business travelers
United States of America, November 03, 2015
Very Nice Hotel

Clean, Good food, Close to night market
I have stayed here many times and it's a very comfortable hotel that is still reasonably priced. I will continue to stay here in the future.
Kee T. Groups
Australia, October 22, 2015
My stay

Staff friendliness, big rooms
rooms were allocated incorrectly due to different checked time and language barrier Have to repack luggage and be relocated
John C. Solo travelers
United Kingdom, October 14, 2015
All good

Staff, room and very fast internet
I was upgraded and the room was first class. WiFi in room was fast for Thailand. Location was a little too far to walk into Chiang Mai centre but no shortage of options to get there. I would certainly stay again
Stewart C. Couples
United Kingdom, October 07, 2015
Well run and friendly

Soft bed , swimming pool, friendly staff
We paid the extra for a room upgrade while booking. It was worth it as we joined the executive club on the top two floors with our extra lounge etc. We also received a free dinner one evening. Hotel was a little way from the old city and markets, so a walk was necessary, but it was quiet as a result.There were lots of tuk tuks available, but we like walking. The staff were fantastic all round, from the breakfast staff to reception to the pool. My only criticism is that, although very well appointed, the bathroom was slightly small with a lack of storage room.

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