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Chatrium Hotel Riverside Bangkok

28 Charoenkrung Road Soi 70, Bangkholame , Bangkok Riverside, Bangkok, Thailand 10120 (Show on map)

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Area: Bangkok Riverside Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
5753 reviews

Value for Money
8.7
Location
8.5
Staff Performance
9.0
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.9
Food/Dining
8.2
All reviews (5753)
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Courtney C. Couples New Zealand, 3 May 2015
Shame about the pool

location, boat service, staff
8
We really enjoyed our stay at the Chatrium. The location and view are wonderful. Staff are very friendly. The lobby and facilities are five star. I would say the room we stayed in is more 4 star as it was a little bit dated but still very nice. As the weather was forecasted to be very hot and we were after a relaxing weekend we picked the Chatrium because it had a nice big pool on the riverfront. This was closed due to maintenance during our stay. They did have another pool to use at the next door building but it was much smaller, a lot more crowded, had no view and was in the shade most of the day. We were very disappointed that this closure was not mentioned to us at the time of our booking. We mentioned this to the reception staff. They apologised and said it was the fault of the booking site for letting us know. Either way no concessions were made to us for this inconvenience which I think is a bit poor considering they advertise as 5 star.
Dandelis T. Couples Indonesia, 28 April 2015
Good location

Good location, free shuttle boat to nearest Bts which helps alot to get to places, Big spacious room
7.7
We had a short trip to bangkok, we checked in very late and i told them nights before that we want to see grand palace and a few places in bangkok but havent made any tour reservation and didnt have much time to do all the tour we wanted to. So they help us arrange it. But too bad that they didnt tell us that there is a canal tour nearby the hotel and it could take us to 3 to 5 different places and a lot cheaper than the tour agent they had arranged for us. The room itself is very spacious, but the bathroom is very small, the water heater is too fussy, and the drainer is very noisy. The bathroom is a big minus for this hotel. The beds is Ok although pillows should made more softer if they rate themselves a 5 star hotel.
Charmarin H. Couples Thailand, 26 April 2015
nice river view hotel

nice view, good service, reasonable price
7.7
great
Tan T. Solo travelers Singapore, 24 April 2015
Derrick Tan

Staff of the hotel basically is very services orientated. Clean and spacious.
8.3
Overall is very good experience. Staff there are polite. Helpful. Able to speak proper English. Food is ok... Could do better as a five star hotel for food. Location is slightly out of town area. But there is free boat service to the nearest Mrt station. Will be better if they provide bus services too. Will definitely return to stay for my next bkk trip. Well done and good job to chatrium staff!
Martin M. Couples Germany, 22 April 2015
Nice suite with a fantastic view

Design, view, pool
3.3
First time there and amazed about the view from my suite.
Andrew C. Couples United States of America, 20 April 2015
Great location and staff

Location, pool, staff
9.3
Great value and I would stay again. Not a 5 star but 4. Room needed a little extra cleaning of some mold in shower and smudges on furniture. Also, storing rollaways in hall outside our room was surprising.
Nicholas G. Couples United States of America, 20 April 2015
Chatrium first visit 4/2015

Service, location and price including breakfast
9
Very good overall experience.
Sopida S. Couples Thailand, 19 April 2015
It was good hotel, i would go back there again

Room, Balcony, staff
9.7
I loved this hotel, im sure we go back there again.
Sucheela T. Couples Australia, 19 April 2015
Good Hotel in Bangkok

Good view
8.3
All good
Gretchen D. Families with young children United States of America, 18 April 2015
Great suites for families

View, room size, breakfast
7.7
We love this hotel but we had a problem with the sliding door in one of the rooms. They sent a technician right away but then it wasnt usable unless you took out several parts to the door each time. Part of the reason we stay here is because of the balcony. When we mentioned this issue upon check out, neither staff seemed to care which has not been our experience in the past so a bit disappointed for sure.

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