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2015
Excellent 8.7
Based on 321 reviews

Recent customer comments

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Excellent



based on 321 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 7.9
  • Location 9.4
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.0
  • Food/Dining 8.0

k D.
Thailand
June 02, 2016
Stamford brissie
All good

Mark C.
Australia
May 31, 2016
Always the same high standard always stay there
great value

David H.
Australia
May 15, 2016
nothanks
nothanks

Shirley C.
New Zealand
April 26, 2016
Disappointed
The location was great but the noise from a wedding (live band with saxophone) was very disappointing leaving us tired as we had an early flight home the next morning. Given I had specified a quiet room it did not live up to expectations.

Stephanie R.
Singapore
April 12, 2016
Small charges which the hotel can do without
Was surprised that the hotel charges for wifi usage and for delivering breakfast to the room.

Sarah F.
Australia
April 07, 2016
Very enjoyable stay
Enjoyed a solo stay here for two nights and it was very comfortable. Normally I travel with a toddler so child-friendliness is still on my mind. My only suggestion is that some kind of wheelchair/pram friendly access be incorporated on Margaret Street, as otherwise it's a bit indirect to go from the guest lifts to the direction of the CBD. Other than that, very pleasant stay.

Rachel C.
Australia
April 05, 2016
Great location
Great location with very helpful staff. Central to great restaurants and shopping.

Adam C.
Australia
April 02, 2016
Good location.
Close to shopping. Beer and food prices at hotel very expensive.

Steven H.
Australia
April 01, 2016
Needs a refurb
This must have been a grand hotel thirty years ago, but it is looking very tired and out of fashion now, but the room price was good. Reception staff were offhand and unhelpful Pricing policies for extras, such as internet, were excessive.

Wan F.
China
March 31, 2016
Honeymoon trip
Their outstanding quality and service were impressive. We like the buffet breakfast they offered every day. We were also impressed by the service at concierge provided by Lincoln in particular. He was pretty detailed minded and provided extraordinary recommendation on dining out at amazing restaurants.