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Customers like this hotel for:
    Nearest transport:
  • Osakajo Koen Station (0.3 Km / 4 min walk)
    Area recommended for:
  • shopping
  • culture
  • sightseeing
    Distance to airport:
  • Osaka International Airport (13.8 Km)
  • Kansai International Airport (38.9 Km)
    Customer comments:
  • "City center location", "Large and clean room", "Reasonable price"
    Top attractions in the area:
  • Osaka Castle Hall (0.2 Km / 3 min walk)
  • Osaka Castle (0.8 Km / 10 min walk)
  • Osaka Castle Park (0.9 Km / 11 min walk)
  • Osaka Museum of Housing and Living (2.9 Km)

Note: Distances are measured as a straight line.

Hotel New Otani Osaka

1-4-1 Shiromi, Chuo-ku, Osaka Castle, Osaka, Japan 540-8578 (Show on map)

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Features of Hotel New Otani Osaka

Hotel Facilities

  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • coffee shop
  • concierge
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • indoor pool
  • massage
  • outdoor pool
  • sauna
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Japanese

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Hotel Description
Proudly boasting itself as one of Osaka’s leading hotels, Hotel New Otani Osaka is luxury personified. ...see more Proudly boasting itself as one of Osaka’s leading hotels, Hotel New Otani Osaka is luxury personified. Featuring panoramic views of the spectacular Osaka Castle, guests can bask in the beauty of the surrounding scenes over a chilled drink. For your convenience, 24-hour internet access is available in rooms accompanied by the finest modern amenities. The hotel also carries an eco-friendly policy using recycled materials where applicable. Hotel facilities include an abundance of dining opportunities ranging from fine dining on French cuisine to the more relaxed bread and cake café. Enjoying a central location amidst shops, restaurants, and nightlife, the hotel resides a 3-minute walk from JR station and only 50 kilometers from the international airport. If you’re looking for the most convenient choice in town offering great value for money, look no further than Hotel New Otani Osaka.
Hotel Policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (637)

Business travelers (56)

Couples (199)

Solo travelers (125)

Families with young children (96)

Families with older children (94)

Groups (67)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (637)
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Shaikha A. Families with older children
United Arab Emirates, September 30, 2015
great hotel

luction, services and staff were excellent
It was very good choice by booking in that hotel and enjoyed the views.
Yuehchuan L. Families with older children
Taiwan, September 27, 2015
Skin irritation after the bath

The neighborhood is pleasant.
The bath tub in the hotel room is not clean enough. My daughter and I both had skin irritation symptoms immediately after taking a bath. We booked a room for three and they gave us twin beds and an extra bed. The extra bed was not firm and there was no comforter cover for the extra bed.
Iman T. Solo travelers
United Kingdom, September 25, 2015
Ok but not worth the price

Good standard room but definitely not a 5*
Comfortable but overpriced and not 5*
Tien C. Business travelers
Taiwan, September 21, 2015
Is Overrated for 5 stars hotel

Very near to Subway and train station, Surrounded has convenience stores, food, near Osakajokoen
Room has no safty box, no body lotion, space is little small...
Jennifer B. Business travelers
Philippines, September 14, 2015
Splendid Stay at New Otani hotel

Service (Staff is very well trained and very nice. They anticipate your needs), cleanliness and location
It was a relaxing stay at the New Otani hotel.
george K. Couples
Australia, September 11, 2015
Perfect location for visiting Osaka Castle

Beautifully appointed room with of the castle. Excellent very helpful staff. Close to station
We were welcomed very warmly by a staff member who spoke excellent English, all the staff were very helpful in assisting with both hotel and tourist information. We had a well appointed room overlooking the Castle which was even more picturesque at night when lit up. Breakfast had a good variety and we enjoyed personally cooked egg selections.
Swee-Tin C. Couples
Singapore, September 12, 2015
Quiet location with excellent view of Osaka Castle

Situated next to the park, quiet, and accessible to the train stations
It was a good choice to stay so near to the park with a view of the Osaka Castle. The hotel is well equipped with all the modern facilities but the staff attitude, especially the front desk, could be well improved with more warmth and sincerity.
Chee Y. Families with older children
Hong Kong, September 05, 2015
An amazing hotel

Nice and quiet environment. Easy in traffic. Dinning is convenient.
Peaceful and quiet.
Suk L. Solo travelers
Hong Kong, August 17, 2015

Service, tidiness, quiet
Chiraporn S. Families with older children
Thailand, August 03, 2015
nice hotel and staffs


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