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The Cumberland – A Marble Arch Hotel

Great Cumberland Place, Hyde Park, London, United Kingdom W1H 7DL (Show on map)

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Area: Hyde Park Number of Rooms: 1019
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
715 reviews

Value for Money
7.5
Location
9.5
Staff Performance
7.8
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (715)
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Muhammed H. Families with young children Pakistan, 22 July 2014
A wonderful week at the Cumberland Marble Arch

Location, Staff, Accomodations
9.3
Everything at the hotel, from check in to check out, has been absolutely wonderful. The staff is extremely helpful and courteous. The location couldn't be better - we're right on top of the Marble Arch underground station and Oxford Street and Hyde Park are practically joined to the hotel. There are 24 hour convenience stores nearby and I even spotted a parking lot close to the hotel, about 5 mins walk away.
Tim D. Groups United Kingdom, 19 July 2014
Great location. Modern decor,comfy rooms

Location Room Friendly Staff
9
Great location on Oxford Street near Marble Arch. Contemporary decor,friendly reception staff, large comfy bedrooms. Good value for money.
Diyana A. Families with young children Malaysia, 8 July 2014
Brilliant stay made better by the attentive staff

Special arrangements to store breastmilk, upgraded room and central location
8.3
fantastic - we were most pleased
Peiyu L. Groups Canada, 7 July 2014
Great location. 😊 Close to everything!

1. Concierge is great!2. Location of the hotel is next to the tube station.3. Service is great!
7
Paul S. Groups United Kingdom, 5 July 2014
The hotel was OK, but a major flaw was loud music

The staff, entrance area / atrium and the bar. Didn't stay long enough to sample other facilities.
6
A bit disappointing. We got 50 per cent off our double room for the night. That's all I believe it was worth.
Janice G. Business travelers United Kingdom, 2 July 2014
very good

location to Marble Arch, easy to get to rooms, cleanliness
7.7
Chrismanto K. Families with young children Indonesia, 2 July 2014
Very nice stay

Superb location, great hotel and great stay
10
The hotel was very nice and comfortable. Check-in and check-out service was very fast. The concierge were very helpfull. We love its superb location which is surrounded by International Restaurants, Shopping centres and Public transport. Underground (Tube) is just next door, which is very useful where raining in London is so frequent. We had very enjoyable 10 nights at the Cumberland Marble Arch Hotel.
Teeratat K. Groups Thailand, 30 June 2014
Great value for money but its old.

Location Shopping Value for money
5.7
Since its big, it needs secrurity inside the hotel
Anne B. Groups Australia, 29 June 2014
Good until food poisoning affected my stay

Location, cleanliness and well designed
6.7
Food poisoning from a chicken club sandwich spoiled it.
Chrismanto K. Families with young children Indonesia, 28 June 2014
Very nice stay

Superb location, great hotel and great stay
10
The hotel was very nice and comfortable. Check-in and check-out service was very fast. The concierge was very helpfull. We love its superb location which is surrounded by International restaurants, Shopping centres and Public transport. Underground (Tube) is just next door, which is very useful where raining in London is so frequent. We had very enjoyable 10 nights at the Cumberland Marble Arch Hotel.

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Customer Reviews - The Cumberland – A Marble Arch Hotel, London

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