Muy Bueno 7,4
basado en 72 opiniones

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Información sobre Casa Serena Spa & Hotel Xintiandi


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Acceso a Internet

  • Wi-Fi en zonas comunes
  • Wi-Fi gratis en las habitaciones


  • Alquiler de vehículos
  • parking
  • servicio de transporte

Ocio, relax

  • información turística
  • jardín
  • masaje(s)
  • spa

Comida, bebida y snacks

  • restaurante(s)
  • servicio de habitaciones
  • Servicio de habitaciones [24h]

Servicios y comodidades

  • caja fuerte
  • consigna de equipajes
  • limpieza en seco
  • prensa
  • servicio de consejería
  • servicio de lavandería
  • zona de fumadores

Servicios infantiles

  • habitaciones familiares


  • check-in/check-out [express]
  • mascotas permitidas
  • servicio de recepción 24h

Idiomas hablados

  • chino (cantonés)
  • chino (mandarín)
  • inglés
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Información útil

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Comentarios recientes de clientes

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Muy Bueno

  • Estado/limpieza del hotel 7,1
  • Servicios 6,0
  • Ubicación 9,3
  • Comodidad en la habitación 7,4
  • Servicios 7,5
  • Calidad-precio 7,1
  • Restauración 6,3
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James de Estados Unidos
Viajero de negocios
Deluxe Vistas al Jardín
2 noches en septiembre de 2016
Great Location
This is one of my go to hotels when I stay in Shanghai (2 or 3 times a year). Internet connection is always problematic, staff can be less than helpful solving travel related problems, but that could be a language thing (I only speak English). Great atmosphere and I love the location. Some decorative elements like carpet are starting to look a little worn, but everything is clean.
Escrito el 03 octubre 2016


Peter de Australia
Viajero de negocios
Doble Clásica
6 noches en julio de 2016
1 week stay in July
The central location is quite good, walk to French Concession , Old town, Peoples Square and Southern Bund, Mall shopping and restaurants just around the corner. Metro station and supermarket also 5 mins walk away. I stayed in summer and due to heat & humidity the room was a bit stuffy and damp smelling on arrival, though soon cleared up with the air con on constantly. The room and bathroom are comfortably large, with desk, mini fridge and dresser. Furnishings and carpet are all looking quite tired and a little shabby, bed was very hard (which I prefer) but it did have really great pillows!!! Fairly quiet location also. Overall a comfortable but not luxurious stay. Go for breakfast option B.
Escrito el 13 julio 2016


Robert de Estados Unidos
Viajero de negocios
Doble Clásica
3 noches en febrero de 2016
Wasteful Managers
They are wasteful. They throw away unused shampoo and soap and toothbrush everyday. The hotel manager should be fired for being so wasteful and hurting the environment.
Escrito el 20 febrero 2016


Rafael de Venezuela
Viajero de negocios
Doble Clásica
2 noches en octubre de 2015
It's not a 5 stars hotel, it's a guest house
Location only
The most disappointing experience in Shanghai so far. Its rating is fake. This hotel would be called a Guest house or boutique hotel but would never get more than 3 stars. The location is the only thing that was right. The staff spoke ZERO English and we communicated through Google translator. They were helpless and unapologetic. To avoid at all cost. This by the way made me lose all faith in Agoda. Too many fake ratings so one cannot trust their service anymore. Personally I will not use Agoda again.
Escrito el 20 octubre 2015


Clement de Singapur
Viajero de negocios
Doble Clásica
3 noches en abril de 2015
Cosy hotel in an excellent location. Great value.
Location close to Xin Tian Di and the Metro. Shopping and eating areas in abundance. Bed was comfortable and amenities were good.
Very cosy. Easy to get in and out of. Easy for taxi drivers to find. Hot water was tricky though the tap had to be adjusted just right. Breakfast left slot to be desired but there were eateries very close by.
Escrito el 28 abril 2015


Alain de Francia
Viajero de negocios
Doble Clásica
3 noches en enero de 2015
Quality very unequal depending on the room you get
The hotel is located very near Xintiandi (5mn by foot) but it may be the only good aspect of it. No real lobby. Entrance difficult to spot from the street. Taxis very seldom know the place. Staffs usually chatting or playing on phones at the reception. Got to change room 3 times for various problems (tv not working, bad smell in the room). Despite all those, the room turns out to be quite pricey.
Escrito el 21 marzo 2015


joo de Singapur
Viajero de negocios
Doble Clásica
7 noches en noviembre de 2014
Cosy homely place
The staffs are absolutely helpful,honest and wonderful
The lighting is a bit too dim in the room,would do with better lighting ,the hotel owns green spa and massage , wonderful massage plus hotel guest get a discount
Escrito el 25 noviembre 2014


Kimberly de Singapur
Viajero de negocios
Doble Clásica
4 noches en julio de 2014
Escrito el 20 octubre 2014


YANBIN de China
Viaje en pareja
Doble Clásica
1 noche in diciembre de 2013
Great Location, Old Shanghai Style Furnishing
Location, value
We just stayed there for couple of hours. We were impressed by room's furnishing style, though the room was very dark even though we turned on all the lights. Location is perfect, and staff were nice. Really good value for the location.
Escrito el 09 agosto 2014


Ruby de Hong Kong
Viajero solo
Doble Clásica
2 noches en octubre de 2013
Overpriced for a guesthouse standard accomodation
Great location but poor maintenance
Great location but poor maintenance for this price range. Pictures look much better than the hotel itself. I think the owner is trying to make this walk up building to a hip hotel but failed. Worn out furnitures, general cleaniness was below average, bad lightings..etc.
Escrito el 21 julio 2014


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