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El Hotel De Centara Grand West Sands Resort & Villas (Centara Grand West Sands Resort & Villas)

65 Moo. 4 Maikhao Soi 4, Tambol Maikhao, Amphur Thalang, Playa Mai Khao, Phuket, Tailandia 83110

comentarios de clientes de agoda

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Bueno

7,5

basado en 2292 opiniones

4 opiniones en español

Calidad-precio
7,6
Ubicación
6,8
Atención del personal
8,0
Estado/limpieza del hotel
7,8
Comodidad en la habitación
7,9
Restauración
7,2
Todos los comentarios (2292)
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Mariano L. Familias (niños pequeños) Argentina, 3 de abril de 2015
Excelente para familias con niños

El parque de agua. La pileta sobre la playa. Y los cuartos muy confortables
9
Pasamos muy buena estdia.
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Enrique B. Parejas Peru, 3 de febrero de 2015
Ok

Playa habitacion
7,7
Buena
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Odin G. Familias (niños mayores) Mexico, 5 de noviembre de 2014
Muy buen servicio del personal, muy buen trato

Services, calidad
9,3
Unas vacaciones grandiosas, sólo que tienen que incluir el parque acuático en el precio del hotel. Pague de forma directa la habitación de un amigo y a el se lo incluyeron.
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Javier L. Parejas Spain, 11 de septiembre de 2012
No está mal, solo recomendable con niños

el parque acuatico, aunque es pequeño
6,3
El hotel no está mal, es un resort enorme tipo Caribe, con jardines y lagos muy bonitos. Las piscinas están también muy bien, está al lado del aeropuerto, aunque no supone un problema de ruido por las noches, y la playa es muy virgen. No volvería nunca a este hotel, sólo si fuese con niños ya que está muy enfocado al turismo familiar al contar con el parque de agua y muchas actividades. Hacer las comidas en el hotel o el room service es bastante caro, más que otros hoteles de lujo de verdad en los que he estado en Phuket. Y me fui descontento del hotel ya que al pedir un taxi me cobraron una cantidad desorbitada de baths, ya que el hotel al estar aislado tiene sus propios taxistas con tarifas ya fijas, un 40% por encima de lo normal. En Phuket hay hoteles mucho mejores por el mismo precio.
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Atthapon K. Familias (niños pequeños) Thailand, 7 de febrero de 2016
Rooms, Food, Splash Jungle

Food, Splash Jungle, Service
8,7
We had a really great time at Centara Grand West. We book for the room with breakfast included & half board (Free Dinner). Considering the location of the Resort it was the best decision for us. We are vegetarian so it would have been difficult to find food around that area during night time. The staff at the restaurant were really accommodating to our needs. Since there weren't vegetarian options among the buffet at breakfast & dinner, we were able to order vegetarian food for ourselves. Dinner at the Breeze Restaurant was especially delicious. Our room, deluxe suite one bedroom with breakfast & free dinner, was spacious. The room was nice but nothing special that would have exceeded my expectations. The bathroom was alright, could've done with a overhead shower (rain shower)in a separate area than taking bath in the bath tub. The best part about the resort is obviously the Splash Jungle Water Park. All the slides were a lot of fun. They had everything for kids as well as adults. The Waves generating pool was really cool...the water itself was also really cool. The only bad thing we could say about this is that they close too early. They open at 10am and close at 6pm. The resort had other great facilities such as gym, kids club, and lots of activities with the Carpediem Group, but we weren't able to utilize this as much with our short stay. We also wish the gym would be open until later than 10pm. All in all, a great stay, thanks to all the staff for their help. We'd definitely come back to this resort in the future!
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Smadar R. Familias (niños pequeños) Israel, 1 de febrero de 2016
nice for young kids

the water park
6
room was very comfortable but poorly maintained. we had water coming down from the shower ceiling, after calling the guest canter 6 times-each time with a promise that a maintenance worker will be there immediately it was not repaired- as a result during the night the power went down so we woke up in the morning with no air and sweating like pigs. the receptions staff was very kind and we were fairly compensated .food was OK but pricey. to put all that aside the kids enjoyed the water park and lovely swimming pool. mice stay for 2 or 3 night with young kids
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Lu L. Familias (niños pequeños) China, 29 de enero de 2016
Good

Good
9
Good
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Huong N. Familias (niños pequeños) Australia, 24 de enero de 2016
Family with 2 young children

Water park, beach
6
We stayed at this resort for 11 nights using Agoda voucher. The first reason we chose it because it was rated 5 star. However, the resort is no where to 5 star standard. Nothing like what we saw from their website apart from the waterpark. The room we checked it was very smelly & they had to change room for us. Rubbish is almost everywhere, flies on food. Staffs not well trained at all, management need to work on this ! On the 5th day, late night there was fire alarm & turned out it was from someone smoking. But the responses & following ups from staffs & management were slow Overall, not up to standard at all in every way, especially in the hotel industry.
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Fabricio F. Familias (niños pequeños) Brazil, 18 de enero de 2016
The Hotel became a Russian Camp

the water park for the kids
3,7
The Staff in the reception desk was ok but, the staff in the pool and in the restaurant(Breakfast) was terrible, very confused and the restaurant was extremely dirty, full of flies, not to mention that you have to speak russian there, because english is poor. The room was in bad conditions with the bathroom shower flooding and the toilet bow clogged, it took them 12:00hrs to fix. The electric car that used to take us to the pool and the restaurant was only passing every 30 mins and always full. The quests, most of them russians were very inconvenient,; like every night(always after midnight), there was somebody fighting in the hotel corredor(sometimes couples, sometimes kids or even parents) and there was no hotel security. Any discount in the hotel price is not worth the hassle.
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Prabhu S. Familias (niños pequeños) Nepal, 8 de enero de 2016
Under staff in a huge resort ...

Water Park, Beach and After dinner kids program
6
We have to wait for everything such as check in, check out, dinner, .. Breakfast was ok .. Very under staff and unplanned in restaurant ...guests becoming angry for not providing prompt service is very normal..but best part is Water Park and beach which is inside the resort makes the guest very happy...good to go once but expect some delays in service...
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1 - 4 de 4 comentarios
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