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2015
Bueno 7,5
basado en 3167 opiniones

Comentarios recientes de clientes

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Bueno



basado en 3167 opiniones
  • Estado/limpieza del hotel 7,9
  • Servicios 7,5
  • Ubicación 7,3
  • Comodidad en la habitación 7,7
  • Atención del personal 7,8
  • Calidad-precio 7,5
  • Restauración 7,1

Kendy G.
Indonesia
15 julio 2016
Good hotel
Nice hotel

JOHANNA J.
Indonesia
14 julio 2016
nice room
the room quite large, and clean, overall quite satisfy

Liew C.
Singapur
12 julio 2016
Excellent Service Staff
Room - clean and spacious service staff - attentive and helpful.

Ruo T.
Malasia
12 julio 2016
Will not stay here again.
Will not stay here again.

Cherie T.
Singapur
11 julio 2016
Rude Staff
The staff was really rude to all our enquiries. Once when we were addressing our queries with the staff over the phone, the staff answered "no" and hung up midway. We were left dumbfounded with many questions unanswered. This happened twice on 2 different days. We arrived early to check in but our room was not ready yet. We were told that they would give us a call when our room was ready at 2pm. However, we did not receive our call. We still went over to the reception to check if our room was ready nonetheless. I approached staff #1 who was addressing my query, suddenly she stopped acknowledging my presence and started doing her own things on the computer. Apparently staff #2 took over my query and asked me to move over to his counter. Staff #1 could have at least told me that she had handed it over to Staff #2 to process my query instead of having me wait at her counter for her to respond which she did not. Really unhappy with the service provided here. Nice place nonetheless, overall satisfaction would be much higher if the frontline staff respects their customers as they themselves want to be respected.

Wai S.
Malasia
09 julio 2016
NIL
Nil

Herman S.
Indonesia
01 julio 2016
Location Ok
Old Hotel, need to renovate

Pang L.
Malasia
28 junio 2016
Clean and location
Clean and location

Valerie D.
Australia
23 junio 2016
Disappointing
Have stayed at the Furama near Chinatown and was expecting similar standard considering the price. We were placed in two very tired rooms neither of which was very clean. in fact the other party demanded a room change due to the dirty state of the bathroom, which management did arrange. we had been away 3 weeks staying in 3 star hotels at half this price, and each one I gave an "excellent" rating on trip advisor until we arrived here. The staff on the door DID provide very good service but that was all. the change rooms at the pool were not clean either and the only couch near the toilets was filthy and we were not inclined to sit on it so stood up. nowhere apart from the pool to wait for flights later in the day or at night. Food and drinks were very expensive, including breakfast which was not included in the tarriff for the room, starting at $18 for a child! I have travelled extensively, and this is the first time I have had to write a negative revue!

Yandri Y.
Indonesia
22 junio 2016
Nice Hotel
Nice and comfortable hotel to stay