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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Centro de Surabaya, Surabaja, Indonesia 60271 (Ver mapa)

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Área: Centro de Surabaya Número de habitaciones: 360
Wifi gratuito

comentarios de clientes de agoda

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Muy Bueno
Calidad-precio
7,5
Ubicación
8,3
Atención del personal
7,6
Estado/limpieza del hotel
7,6
Comodidad en la habitación
7,8
Restauración
7,3
Todos los comentarios (1361)
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Ivan P. Grupo Spain, 24 de agosto de 2015
good location and hotel

location price bed
8,7
it does the job even when it is not really a 4 star hotel, english can be improved.
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Jenny O. De trabajo Australia, 24 de agosto de 2015
Aussie biz travel

Service, quality & staff
10
Great
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Hasnita A. Familias (niños mayores) Singapore, 23 de agosto de 2015
Clean, comfort and staff helpful and friendly

Near to amneties and easy access
8
A pleasant stay with lots of facilities such as 24hrs cafe and dining
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Sute D. De trabajo Indonesia, 17 de agosto de 2015
Old hotel renovated

Location, staff perfomance, location
6,7
Bed room has new renovated, still using tube TV, bath room still use old one, room floor dusty, water pressure is very low, air conditioner can not change the temperature (very cold)
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Maya N. Parejas Indonesia, 17 de agosto de 2015
Great location

Dim sum, money, and spacious room
10
Very good
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Novitaria N. De trabajo Indonesia, 16 de agosto de 2015
Good Hotel

Large room, clean, near mall
7,7
I booked single bed for my guest but when he arrived he told me that he got twin bed from check in until check out (3 days). A little bit disappointed cause I already booked from 2 or 3 weeks before.
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Sunghee H. Grupo South Korea, 9 de agosto de 2015
good promotion. best location

location. staffs.
8,7
good to stay for three days. two big malls near hoteal in walkable distance.
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Astrini S. Parejas Indonesia, 2 de agosto de 2015
Good

Location, place, surroundings
8,3
Nice
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Ronald K. Familias (niños mayores) United States of America, 2 de agosto de 2015
Surabaya's best and worst by personal experience

Restaurants, friendliness and ability of staff, and location
7,7
Checked in to find hotel was full- negative. Given a free upgrade-positive. Was told to sign a voucher for additional bed, which I had already paid for on agoda- negative. On check out, was not charged for bed- positive. Arriving in room, found a half filled water bottle, one sandal (left or right) and three non-working electrical outlets- extremely negative. Free Wifi connected to nothing-negative. On second day, was given two connection points of premium Wifi at no additional cost- positive. Excellent Japanese and Chinese dining facilities- positive. Overall-- the hotel staff was very competent but I felt there was no management capability to link the supporting staff. A guest should not have to work for available service.
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Ivan R. Familias (niños pequeños) Indonesia, 26 de julio de 2015
nice trip

location, cleanliness, comfortable
8
Very nice en familiar place
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