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Todos los comentarios (762)

De trabajo (138)

Parejas (314)

Solo (141)

Familias (niños pequeños) (42)

Familias (niños mayores) (50)

Grupo (77)

Muy Bueno
8,0
basado en 762 opiniones
Estado/limpieza del hotel
8,0
Servicios
8,0
Ubicación
8,6
Comodidad en la habitación
8,1
Atención del personal
8,2
Calidad-precio
8,1
Restauración
6,8

9 CHENWEI L.
China
29 septiembre 2014
very friendly staffs, but deluxe room is small
staff, location, service
it's great to be back to this hotel after we left for Halong for 3 days. but the deluxe room is much much smaller than the executive room. nevertheless, i like the experience here.

9,3 Carmelita N.
Malaysia
30 septiembre 2014
good!
convenient, comfortable, clean
The room, furniture was clean. I slept well but my husband could not sleep, he said the bed was uncomfortable. The breakfast provided was so-so. The staff was friendly and email replies regarding airport pick up was prompt. We arrived late in the airport and the driver waited for us almost 1.5h! When I called the hotel to enquire regarding the driver, they were so polite and helpful. Very convenient to the Hoan Kiem Lake, at the same time not the most busy noisy area, so our stay was great!

10 Marjorie K.
Canada
02 octubre 2014
Very comfortable, and clean.
Cleanliness, great staff, good location.
No issues at all. We enjoyed our stay very much.

9,7 Cindi S.
Canada
21 octubre 2014
Home away from Home
The Staff was terrific. They made the experience of our stay at the hotel great. They spoke to taxi drivers to make sure we got to where we needed to go.

9,3 CHENWEI L.
China
25 septiembre 2014
really good location with friendly staffs
staff, location, room
it was such a pleasant experience staying in this hotel. the staffs were really friendly and solved all the issues/enquiries/problems we had. highly recommended!

8,3 Ong W.
Singapore
16 septiembre 2014
It's a Good Stay
Customer Service is fast, location it's good to me, feel comfortable
Good

8 Bing L.
Malaysia
19 septiembre 2014
value for money hotel in strategic location
location, cleanliness, friendly staff

8 CHONG T.
Malaysia
14 septiembre 2014
clean Hotel
clean,quiet,comfortable.
good staff,good food.nice location.

9,7 Kiung Y.
Malaysia
01 agosto 2014
Strategic location, value for money...
It's location is strategic, near to downtown shopping. Friendly staff and helpful! Enjoy staying and thank you.

7,3 Phillip G.
Australia
21 julio 2014
effectivement management
the manager, the location and the price of the rooms
Great to see a manager who takes his responsibilities seriously and who listens carefully to returning customers' constructive criticism. Staff is young and not yet well qualified and manager is working seriously to improve standards. It is a place where your ideas will be take into consideration and where customers can receive individual attention. Manager has the skills to solve issues and this is important.