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Excelente 9,1
basado en 254 opiniones

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Excelente



basado en 254 opiniones
  • Estado/limpieza del hotel 9,2
  • Servicios 8,4
  • Ubicación 9,2
  • Comodidad en la habitación 9,0
  • Atención del personal 9,4
  • Calidad-precio 9,2
  • Restauración 8,3
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Gilbert L.
Filipinas
31 mayo 2016
An absolutely great Boutique hotel.
I am very satisfied with Golden Sun Palace Hotel. The hospitality of the staff was impeccable. They really went out of their way to meet my needs. From finding a superb Bai Tu Long bay cruise for me to arranging a city tour that adjusted to own itinerary. The location is in the middle of Old Quarter where I was able to walk within 300 to 500 meters of the 2 of the best Pho restaurants in Hanoi namely Pho Gia Truyen and Pho 10 Ly Quoc Su. It is also situated within 300 meters from the lovely Hoan Liem Lake. They maintained my room spotless everyday which made going back at night to the hotel a very rewarding experience. I would definitely go back next year during my next vacation.

Amos S.
Singapur
19 mayo 2016
Good location and value for money
Friendly and helpful staffs.

Pei L.
Taiwán
19 mayo 2016
Very good hotel with nice staff
Good location with good service

Matthew M.
Estados Unidos
09 mayo 2016
Golden Sun
Excellent stay in Hanoi with amazing staff.

Matt B.
Nueva Zelanda
29 abril 2016
A must read... Details below.
This was probably one of our shortest stays at a hotel in Vietnam, checking in at night and checking out first thing in the morning. With that said, it was one of our best hotel experiences! Check in was easy with fresh fruit and drinks given while we waited for the hotel staff to get everything ready. The steward was eager to make sure the smallish room was going to be sufficient for us. Knowing we were basically only sleeping there, this wasn't an issue. Every time we asked hotel staff something they were always so helpful and eager to please! Breakfast was great - I ordered for two knowing I would be hungry otherwise. We weren't charged extra for this. Overall a terrific stay!!!

Gretchen B.
Canadá
22 abril 2016
Great location and staff
We stayed one night with our two boys ages 5 and 7 in the family suite. The hotel is in a great location for exploring the area on foot. The staff are extremely helpful. We lived in Vietnam for 3 years and this is one of the best hotel costumer service experiences we have had. The room was spacious and comfortable. The only complaint we had is the room has a bit of a musty smell. However, this isn't something that is that unusual with Vietnam's humidity - and it is an older building.

Allen L.
Australia
15 abril 2016
Great resort
Friendly staff good facilities and enjoyable to relax

Valery B.
Bielorrusia
20 febrero 2016
good place
Polite staff, clean room, nice breakfast

Yeaw C.
Singapur
26 enero 2016
Friendly and warm staff
When I arrived at the hotel, the front staff were very friendly and introduce me to the hotel with welcome drink and fruits. They even recommended me to their 1-day halong bay trip. Everything in the hotel room was good, I just find that the kettle was a bit small. However, the halong bay trip was not very well, but the manager was very nice and asked me about the trip the following day. I feel that they care for their guests and it is recommending. Wifi is working well and breakfast was standard, but was good.

Walter R.
Argentina
03 enero 2016
Very good hotel with excellent location.
Location, staff, cleanness