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Innotel

11 Penang Lane, Calle Orchard, Singapur 238485 (Ver mapa)

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Innotel Singapur - Recepción Innotel Singapur - Recepción Innotel Singapur - Vestíbulo Innotel Singapur - Vestíbulo Innotel Singapur - Vestíbulo Innotel Singapur - Business Center Innotel Singapur - Restaurante Innotel Singapur - Restaurante Innotel Singapur - Habitación
Área: Calle Orchard Número de habitaciones: 70
Wifi gratuito

comentarios de clientes de agoda

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Muy Bueno
Calidad-precio
7,6
Ubicación
8,8
Atención del personal
8,2
Estado/limpieza del hotel
8,5
Comodidad en la habitación
8,4
Restauración
6,3
Todos los comentarios (2279)
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Yaser S. De trabajo Spain, 28 de mayo de 2013
Buena estancia, tranquila, personal amable

Gente profesional, limpieza, comodo
9,3
Buena estancia, personal muy atento, habitacion limpia y bien comunicado. Lo justo para una persona que busca comodidad.
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Shila G. Parejas Spain, 14 de noviembre de 2012
hotel muy práctico para hacer turismo

localización ideal, precio asequible, servicio excelente
7
El hotel es perfecto para pasar unos días en Singapur haciendo turismo. Tiene lo básico. El servicio excelente, las habitaciones son muy pequeñas pero limpias. Está muy bien localizado, cerca de la parada de metro Dhoby Ghaut. El precio es asequible para las habitaciones que ofrecen, pero el desayuno no estaba incluido. Tiene WIFI gratutita.
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Dicky G. Familias (niños pequeños) Indonesia, 17 de agosto de 2015
Clean, great location, friendly staff, aromatic

location, best service and near shopping center
8
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Chervon L. Solo Malaysia, 16 de agosto de 2015
Everything is fine

Location, Staff
9
The room is slightly small for me but it was clean and comfortable. The staff are friendly.
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Piyaporn S. Parejas Thailand, 16 de agosto de 2015
convenient, close to MRT, good condition

Convenient, good service, clean
8,3
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Timotius S. Familias (niños pequeños) Indonesia, 15 de agosto de 2015
Very good hotel staffs are friendly

clean boutique nice
9,3
Very nice
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Anne L. Familias (niños mayores) United States of America, 13 de agosto de 2015
Family Group Vacation

Cleanliness, prompt and friendly service, suggestions by staff of less expensive choices of transportation to airport and places to eat.
8
We enjoyed our stay at Innotel. We rented 5 rooms. Each room was clean and the bed linen was comfortable. We were there during the SG50 anniversary so we received free bottles of water and drinks in our fridge daily. Only warning is don't leave an empty juice can out, as ants found their way into the room. The service was wonderful. I found cheaper rates on Agoda after I booked through Agoda, but could not get Agoda to honor their price guarantee since I was not able to find a button to choose multiple rooms to show them that the rates were lower. I could only get a screen shot for the price of one room and they used that as an excuse not to honor the price guarantee. That was the only disappointment, knowing that I overpaid because Agoda did not honor their own price guarantee.
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Kao S. Parejas Cambodia, 11 de agosto de 2015
Room is very comfortable

Well clean, Staff very helpful and good location
9
Very satisfactory and would choose this hotel again for my next visit.
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Xu Z. Familias (niños pequeños) China, 10 de agosto de 2015
convinient place, money-worthy experience

convinient location, free WIFI, excellent service
10
it was a good experience there, highly recommend
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Anocha R. Grupo Thailand, 9 de agosto de 2015
They forced us to stay on smoking floor!!

Location
2,7
I booked Innotel via Agoda for a non-smoking room. I checked a check-box for non-smoking room and also wrote a request in text box that we need non-smoking room and we would arrive very late around 1am. When we arrived, a not-good-gesture bell boy came to great us with strong accent and some unkind gesture such as weird attempt in not allowing us to use hotel toilet on the ground floor. A hotel staff put us on 3rd floor which is smoking floor without asking our agreement. After we realized that we got on smoking floor I tried to call her again telling that we can't sleep in that room because my mom have problem with the smell. It would be a very big problem to us. The staff said that she can't do anything for us because all rooms are fully occupied. We had to wait until tomorrow morning she said. But we insisted that we can't sleep anyway for 6 hours until time she said we will get the room. She didn't apologize but said she can't do anything. (Is this what 4 star hotel staff says to customer? I don't think so) Then I truly asked for help. She sent the rude bell boy to spray air refresher for us. You know, it couldn't help at all. It's a room on smoking floor. The smell is in every corners of furnitures in the room. The worst is we still get headache and allergy until monday moring. No any formal apologize at all! They think it was not thier fault. She tried to explain to me that the hotel is fully booked. I told her that it actually is over booked. That's why she had to put us on somking floor which is not an excute at all. They sold rooms without checking customer request I would say. And the most important thing is it ruined our Singapore trip coz we are sleepless and too weak to follow the plan we have made for Singapore national weekend!! It is the worst hotel experience I ever had! Don't stay Innotel!!
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