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Excelente 9,1
basado en 446 opiniones

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Excelente



basado en 446 opiniones
  • Estado/limpieza del hotel 9,8
  • Servicios 8,9
  • Ubicación 8,5
  • Comodidad en la habitación 9,5
  • Atención del personal 9,5
  • Calidad-precio 9,2
  • Restauración 8,4

Stephen T.
Reino Unido
26 diciembre 2012
Great hotel, great service.
Great service from the hotel management
Great personal service from the hotel management, they were very useful showing us the local area and sorting things like motorbike rental. They even lent us an umbrella when it was raining! Location is right across from the beach but a bit of a drive from the main bars/restaurants etc. Room was a really high standard and breakfast was excellent.

Keith W.
Irlanda
21 diciembre 2012
3 words - quality, quality, quality .......
staff are amazing, rooms are premium & breakfast is awesome.
from the moment we stepped foot in the door it was an experience & not just a hotel stay. chai greeted us in a way i have not experienced in my first month in thailand. we were relaxed from that point & that helped us enjoy koh lanta even more. the rooms - clean, new, great air con, shower was clean & even the tv channels were good. breakfast - fresh juice & fruit to start followed by muesli & amazing bacon & eggs ( all cooked fresh ). staff - this is what will make the mermaid the best as you just can't pretend to be nice. friendly, helpful, kind beyond recognition. an example of this is we mentioned that we wanted to get a jeep for the day & we were obviously worried about the usual con that happens to travellers when they hand over their passport for a bike or car in thailand ( i witnessed a french guy in koh tao hand over 400 euros for a tiny scratch to get his passport back ). no trouble here as they rent the vehicle fro you from a reputable dealer & keep your passport on the premises & also no deposit is required. we stayed for 5 days but wanted to stay for another 5 however they were booked out. you might look at it and say there's no pool however there's long beach across the road & it's better than any pool. in all of this it's excellent value for money. 10 out of 10 from us.

Chris L.
Estados Unidos
20 diciembre 2012
Great staff!!!
Staff and clean
The staff here is so amazing and helpful!! They keep the place immaculate! Only downside is that you have to walk across the street and down an alley to get to the beach. We would absolutely stay here again!!

Poulivaati F.
Nueva Zelanda
19 diciembre 2012
Very clean with friendly service
Very clean, knowledgable and approachable hosts
Attentive and friendly staff Knowledgable about Koh Lanta

simon B.
Reino Unido
06 diciembre 2012
Wonderful Hospitality next to the beach
Breakfast, cleanliness, Owners
Great choice of hotel , we were made to feel very welcome, Chai and Paula were able to help us with tours and motorbike hire, recommended places to visit and the Hotel is super clean, the breakfast is great.

Susanne F.
Estados Unidos
06 diciembre 2012
One of the best stays I had in Thailand.
The owners, location, price, breakfast.
This hotel was awesome. The owners were VERY helpful--called and helped us arrange our ferry and also our transportation to and from. Made sure we were not overcharged for either. They both made us feel at home. The breakfast was delicious! We only stayed here 1 night but wished we had spent all 3 at the Mermaid.

adam B.
Estados Unidos
04 diciembre 2012
Very nice place to stay, great location
Very nice staff, large comfortable rooms
The location is quite good, not directly on the beach, but only a 3-4 minute walk. The beach is very nice, was always a great breeze coming off of the water front, unlike some other locations. Our room was a deluxe ocean view and was very nice. One of the biggest rooms I have stayed in. The bed was very comfortable as well. The staff/owners were very nice, booked a couple trips for us, as well as a motorcycle to rent. They gave good recommendations for places to eat and always served a great breakfast. There is no elevator in this hotel, but it is not a long or difficult climb. Would definitely stay again.

Gavin M.
Reino Unido
01 diciembre 2012
Enjoyable stay
Modern hotel with friendly staff and great breakfast
We experienced great service throughout our stay. The deluxe "sea view" room overlooks the road, but it was spacious, clean and finished with high quality furnishings. The road is a bit noisy if you want peace and quiet on the balcony in the evenings, although not a problem once you are behind closed doors. We were served a great breakfast each morning between 7am and 10am with a choice of cereals/fruit/pancakes, eggs with bacon/sausage, toast, juice, tea and coffee - although the coffee could be better!! Klong Dao beach is great, there are some nice little bars to chill out in the evening and I would recommend "Mon Restaurant" for food...a plastic chair style restaurant just past 7 Eleven, towards Saladan town...amazing food, large portions, friendly staff and very cheap! All in all, a great stay at Lanta Mermaid.

Kate K.
Estados Unidos
26 noviembre 2012
Not on the beach, but nice rooms
Comfortable, clean, new rooms
We stayed here for 1 night when visiting koh lanta, after booking on Agoda. Hotel room was nice- clean and comfortable bed, brand new- great breakfast. Was on a noisy, loud road- but if you cross it and walk 300' to the beach, it is really nice- you can sit anywhere along the beach- tons of bars and restaurants with places to lounge. I wouldn't visit koh lanta unless you really want quite beach time- not much else to do on the island except snorkel and dive.

Kate S.
Reino Unido
26 noviembre 2012
Really great place
staff, location, price, the room itself, the breakfast...all great
Located two minutes across the road from the best beach (great for running on as the sun sets), you really couldn't ask for more at this price point. Really great.