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Metropole Hotel

493-501 Avenida da Praia Grande, Ciudad de Macao, Macao (Ver mapa)

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Área: Ciudad de Macao Número de habitaciones: 112

comentarios de clientes de agoda

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Bueno
Calidad-precio
7,3
Ubicación
8,7
Atención del personal
7,0
Estado/limpieza del hotel
7,3
Comodidad en la habitación
7,3
Restauración
6,7
Todos los comentarios (3020)
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Fernando B. De trabajo Argentina, 20 de octubre de 2013
Hotel comodo y bien ubicado

comodidad, limpieza, ubicacion
5
En terminos generales estuvo bien. Lo malo es que fue muy caro, el personal esta totalmente desentendido y no te ayuda en nada (ni siquiera te abren la puerta cuando llegas con valijas ni tampoco sale nadie a parar un taxi o llamar un taxi). El servicio de shuttle bus es pesimo.
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Siew Y. Grupo Malaysia, 29 de agosto de 2015
Good location

Location
7,3
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Wee L. Familias (niños mayores) Malaysia, 22 de agosto de 2015
Mdm

Room size, good location and good food
7
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Atul G. Parejas India, 18 de agosto de 2015
good location

Location is excellent. Staff is friendly
8,3
location wise hotel is good
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Sansanee R. Familias (niños mayores) Thailand, 13 de agosto de 2015
Very nice Suit Room and we will go back again.

Nice, Clean, and close to tourist attractions
9,7
Great location for walking around the city. We love Chinese style's decoration in room with comfortable & clean. Some staff is not good on English, but very helpful. We can ask them calling taxi to the airport which is good for 4 persons only 80 HKD.
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Feliciano J. Parejas Philippines, 12 de agosto de 2015
Metropole Hotel
4,3
No breakfast, receptionist are not hospitable and not customer oriented. I don't see kindness to all this guy. Hotel owner should train there staff on international standard, not on local cultural standard. Very poor attitude.
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Wee S. Familias (niños pequeños) Malaysia, 8 de agosto de 2015
Worst hotel i ever stay

good location
4,3
This is the worst hotel I ever stay. We checked out from another hotel (the other hotel offer to let us check out at 1pm because we have a baby along) and reach this hotel around 1:30pm. The reception told us the room is not ready and request us to wait till 2pm. He mentioned that the check in time is 2pm. We left our luggage there and went for lunch nearby. Around 2pm, we went back to the hotel and was told the room is still not ready, and we sit at the lobby (with only 4 chairs) waited for another 40 minutes. After got our room, we quickly settled down and I brought my baby to 2nd floor (our room is 2 storey with beds at the 2nd floor)for a nap. The room is not cold and feel warm, so we lower the temperature. After an hour, the 2nd floor is still warm and we could not stand it. I called the reception and told them the problem and a staff came to our room to assist us. She then explained to us that the aircon need 20 minutes to function to cool down the space. I then told her that we have been waiting for an hour but the room is still warm, we can't feel any cool air. She then asked a technician to come and check and told us that the aircon is spoilt and i requested to change room. The reception help us to change to the room just beside our room . This room's aircon is ok but on the 2nd day afternoon, our room's power suddenly cut off (power failure), called the reception again and the technician came to solve the problem. On our 3rd night, my husband stayed until late watching tv. He only went to sleep around 2:30am in the morning. Around 2:45am, he woke me up and told me the power cut off again. I was shocked and my baby was crying because it's very dark. We were very scare and worry that there will be thief or bad guys trying to break into our room to steal our things. Not enough space to write more unhappy issues
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Chun Y. De trabajo Malaysia, 31 de julio de 2015
Nice Stay

Located walking distance within the shopping district and famous casino hotels of Macau peninsula.
8
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Marilyn L. De trabajo Philippines, 27 de julio de 2015
A hotel to recoomend to friends.

Accessible, strategically located, reasonable price.
8,3
This is our second time to stay there and on both occasions, they satisfactorily answered our requirements for a hotel.
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Wan B. Familias (niños pequeños) United Kingdom, 17 de julio de 2015
Superb location. Good for for family with kids.

Location location location
9,3
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