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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Centro de Surabaya, Surabaja, Indonesia 60246

comentarios de clientes de agoda

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Bueno

7,4

basado en 1483 opiniones

0 opiniones en español

Calidad-precio
7,5
Ubicación
7,2
Atención del personal
7,5
Estado/limpieza del hotel
7,5
Comodidad en la habitación
7,7
Restauración
7,2
Todos los comentarios (1483)
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Rizki P. Parejas Indonesia, 2 de febrero de 2016
Great place to leisure

facilities, atmosphere, big room
10
was a good time and will be back for next trip
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Tiur I. Parejas Australia, 27 de enero de 2016
Satisfying

Bed, interior and bathroom
10
Very nice
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Ruth M. De trabajo Indonesia, 23 de enero de 2016
good

location, food, clean
6,3
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Yuni K. Solo Indonesia, 17 de enero de 2016
good

poll view, garden
9
i request the pool view but i got the garden view, but its ok even those room looked smaller. another was really fine
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Qin L. De trabajo China, 9 de enero de 2016
good

good for breakfast envirement and suitable,room is big
8,7
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Eran P. Familias (niños pequeños) Indonesia, 31 de diciembre de 2015
Cozy place in Surabaya city

It is very close to the central of the city. It has a spacious room. I check in at night time yet it was high season , but even the security guy is so helpful. Nice garden, swimming pool and gym.
8,7
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Bambang S. Familias (niños pequeños) Indonesia, 31 de diciembre de 2015
need major improvement
2,7
Este cliente sólo ha calificado el hotel, pero no ha enviado ningún comentario.
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Ari W. Familias (niños mayores) Indonesia, 24 de diciembre de 2015
value for money and family

environment, location and price
7,7
looks very nice but will better if they have more supporting staff in peak season
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Teddy J. Familias (niños pequeños) Indonesia, 24 de diciembre de 2015
The Hotel Maintenance is too bad
4
So disappointed... I choose 2 bed room apartment It was in terrible condition First when you come into room you can smell that room is empty for long time Looks like 90's Hotel... too difficult for me to descripted the condition I request to move to single bed room hotel ... and its was ok On 2nd night the air cond was in trouble... Sweaty at 10pm in the middle of sleep ... The Breakfast slow refill with too little space and food was standard 3 star hotel
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Erwin E. Parejas Indonesia, 19 de diciembre de 2015
Good Hotel Room With Disappointing Staff Services

Cleanliness, Cozy and Comfortable Room
4,7
Perhaps this is the first time and the last time I stay in Novotel group all over the world. Room is comfortable, cozy and pleasant. Staff services are the worst in my experience. Arguing with receptionist and parking staff about parking ticket and room boy that even wait for tips, very uncomfortable and not polite at all. Hope management will train their staff and treat guest as it should be. Thanx
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