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One Hotel Santubong

Jalan Pantai Damai, P.O. Box 2364, Damai / Santubong, Kuching, Malasia 93748 (Ver mapa)

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Área: Damai / Santubong Número de habitaciones: 380

comentarios de clientes de agoda

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Por encima del promedio
Calidad-precio
5,2
Ubicación
6,4
Atención del personal
5,5
Estado/limpieza del hotel
4,7
Comodidad en la habitación
5,2
Restauración
4,6
Todos los comentarios (305)
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Fairuz H. Familias (niños pequeños) Malaysia, 1 de junio de 2015
Not an ideal stay

Has its own private beach, swimming pool, peaceful location
4,3
Not a good experience. Mostly due to the poorly maintained premise, lack of attractions and no halal certification.
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Vanessa C. Familias (niños mayores) Malaysia, 4 de mayo de 2015
can arrange more activity at night, prepare more f

parking, hotel n beach
6
还好
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Patrick L. Parejas Malaysia, 2 de mayo de 2015
one santubong hotel was awesome

clean, tidy, comfortable
9
awesome
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Heng C. Parejas Malaysia, 2 de mayo de 2015
Good

Location, Beach and Food
6,3
Everything is ok except the aircon was not cold at all.
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Yong H. Parejas Malaysia, 26 de abril de 2015
Not value for money
3,3
Very disappointed.
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Shanthi T. Grupo Malaysia, 19 de abril de 2015
One of the worst hotels I've ever stayed in
2
One of the worst hotels I've ever stayed in. We arrived at 9pm and only got our rooms at 9.45pm. There was no power but the fan was still working. The room smelt like death!! We had to walk all the way back to The lobby which was quite a distance. They sent electrcians and every time they tried to put the power back on in my room, the whole floor power would trip leading other guests to run out screaming. They finally got us a replacement room which still smelt of death, air con wasn't working properly and fan wasn't working. This was at 11.30 pm. My friends room had 2 rats which they killed one. They contacted agoda and received a refund. There were holes in the walls and the toilet bowl was disgusting and staind. And who on earth gave them a 3 star rating???? The rats???? This is shame on agoda who are a reputable and trusted site. I cannot believe you would put such disgusting hotels on your site!!
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Alvin A. Parejas Malaysia, 1 de abril de 2015
Appaling

Location
4,7
no water heater, no telephone and no wifi. It was not worth the price I paid.
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Kon E. Familias (niños pequeños) Malaysia, 22 de febrero de 2015
Very bad experience

Room is big. Air condition functioning.
5,7
Shower is cold with no hot water supply. Staff refuse to change room and we been inform that they are well aware of this. Washroom very poor maintenance. Sink was block. Breakfast with only very limited choice of food. Very poor service. Staff attitute very rude. Facilities basically were not useable except swimming pool.
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Arina Z. Parejas Malaysia, 13 de febrero de 2015
That place was creepy. No one to look aroud us.

only in the room
3,3
Horrible
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Tey Y. Grupo Malaysia, 24 de enero de 2015
clean room,

big room,
7
Room is clean and big, but no water heater in the bathroom. Besides, There is no any restaurants or food court nearby hotel, only 2 seafood restaurant which is located 5km from the hotel. Not many guest during the period I stay, if you don want people to disturb and would like to have a pace of mind then it will be best place
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